Highly self-motivated, optimistic with a strong sense of curiosity
excellent interpersonal and communication skills
Passionate about life, enjoys sports and cooking
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Operation Consultant
CHANMAMA
09.2022 - 02.2023
Responsible for the sales tasks of various software , maintaining and developing relationships with new and existing customers.
Establish effective customer connections through phone calls, offline visits,understand customer needs through professionalism and daily communication, quickly establish a sense of trust.
Based on customer procurement and budget needs, customize cooperation plans, effectively advance contract signing and payment collection
Senior Sales Consultant
ZCOOL
10.2018 - 09.2022
Responsible for the development and sales of key accounts in the nationwide,In 2020, I surpassed the company's sales goals by more than 100% and ranked among the top three sales performers in the region.
Maintained excellent customer relationships, achieved over 90% renewal rate from existing customers, provided professional and sincere services to customers, and actively sought constructive feedback.
Understand competitors' strengths and weaknesses,enjoyed sharing and discussing industry information with colleagues, created success or failure case studies weekly.
Team management, working with the team to achieve company goals, assisting the team in resolving customer inquiries, and organizing daily meetings and summarizing results.
Assistant Store Manager
ZENS
12.2017 - 08.2018
Assisting the company in selling home furnishing products offline, conveying the company's products and values to customers, and guiding customers on how to place orders online for convenient home delivery.
Collected and analyzed sales data (sales amount, order quantity, customer price, conversion rate, etc.), optimized data for better sales performance.
Dealt with unhappy customers and resolved their problems.
Education
Bachelor of Arts - Logistics And Supply Chain Management
Changsha University
Changsha
09.2013 - 06.2017
Skills
Analytical Skills
Relationship Building
Professional Demeanor
Operations Management
Timeline
Operation Consultant
CHANMAMA
09.2022 - 02.2023
Senior Sales Consultant
ZCOOL
10.2018 - 09.2022
Assistant Store Manager
ZENS
12.2017 - 08.2018
Bachelor of Arts - Logistics And Supply Chain Management