Summary
Overview
Work History
Education
Skills
Timeline
Generic

Junyi (Rebecca) Yin

Halifax,NS

Summary

Hardworking, and strong execution. Highly skilled at meeting the needs of diverse customers while keeping calm and patient. Responsible stock and order management professional, attentive to details. Highly accurate in recordkeeping, transportation, and customer service areas. History of delivering speedy service while working and training incoming staff. Responsible for the administration, organization, and smooth running of tests in accordance with the rules. Sharp memorization skills, and be willing to learn new skills. Personable and kind with people of diverse backgrounds. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

8
8
years of professional experience

Work History

IELTS Test Invigilator

IDP Education (Canada) Limited
Halifax, NS
04.2024 - Current
  • Supervised student examinations to ensure that test takers followed all the rules and regulations.
  • Organized the examination room, including distributing materials and seating arrangements.
  • Taking repetitive tasks like inspecting answer sheets and question booklets twice before distribution, ensuring they were unmarked and undamaged, as well as after test, checking answer sheets twice to ensure test takers complete their information properly.
  • Distributed and collected answer sheets and question booklets promptly according to protocol.
  • Sealed answer sheets in a security environment and report to Admin no later than 1:00 pm according to protocol.
  • Verified students' identification documents twice to confirm their eligibility for taking the exams.
  • Instructed test takers on how to complete answer sheets correctly and efficiently.
  • Maintained a secure environment by preventing access of unauthorized personnel into the exam room at all times.
  • Monitored test takers behavior, and reported any irregularities or suspicious behavior observed during testing sessions immediately.
  • Communicated effectively with colleagues, supervisors, and test takers in a professional manner.

Administrative Assistant

Charm Diamond Centre
Dartmouth, NS
07.2024 - 05.2025
  • Provided product shipment, logistical support, and quality control by coordinating with vendors.
  • Responded to customer and store issues, and requests to provide immediate resolution, and improve retention.
  • Sorted and distributed incoming letters, invoices, emails, and samples for distribution to up to 87 stores.
  • Composed letters, memos, reports, emails, and other written correspondence, as required by the manager.
  • Ran replenished weekly, and store orders, as requested, entered and exported data into spreadsheets using Microsoft Excel and Retail-1. Adjusted orders according to vendors' updates.
  • Kept following up with order confirmation and shipment with vendors. Updated with the manager, stores, and customers in a timely manner.
  • Handles product samples and creates product information on Retail-1 for online selling.
  • Organized files, developed spreadsheets, and scanned documents, while keeping the front desk and reception area neat and organized.
  • Kept updating product information, including prices and inventory, according to vendors' reports.

Waitress

Jiang Nan Restraurant
Halifax, NS
11.2017 - 05.2018
  • Greeted customers, answered questions about menu items and and recommendations specials. Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer waiting time.
  • Utilized POS system to total meal costs and add taxes for final bill calculation. Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Printed online and phone orders, prepared for delivery and contacted drivers.
  • Highly time and multi-task management skills by handling several orders at the same time, and serve up to 10 tables during peak time: meanwhile, packing delivery orders.
  • Checked food inventory and handled food safely, then made arrangement for restock. Prepared inventory and performed scheduled inventory counts.
  • Trained new employees one-on-one for the process from greeting to serving customer and how to deal with delivery order.

Education

Bachelor of Science - Statistics

Dalhousie University
Halifax, NS
05-2024

Skills

  • Dedicated to providing outstanding customer service and communication skills
  • Problem and task solving
  • Process optimization
  • Inventory management
  • Able to work in a fast-paced environment and handle multitasking
  • Detail-oriented and strong organizational skills
  • Good at using RStudio, Java, SQL, Python, and Microsoft applications (Excel, Word, Outlook, etc)
  • Order accuracy and management
  • Data entry and transcription
  • Management of time, environment, and file
  • Able to work in a team or independently
  • Document processing

Timeline

Administrative Assistant

Charm Diamond Centre
07.2024 - 05.2025

IELTS Test Invigilator

IDP Education (Canada) Limited
04.2024 - Current

Waitress

Jiang Nan Restraurant
11.2017 - 05.2018

Bachelor of Science - Statistics

Dalhousie University

Similar Profiles

CREATE PROFILE
Junyi (Rebecca) Yin