Jun Ying Zhang
Saint-Laurent,QC
Summary
Proven Cashier at Sushi Shop, excelling in customer service excellence and cash management. Demonstrated ability to enhance customer satisfaction and mentor new staff, significantly improving team performance. Adapted swiftly to new POS technologies, ensuring operational efficiency. Known for exceptional work ethic, reliability, and organizational abilities, contributing to a well-stocked and efficient store environment.
Overview
2
2
years of professional experience
Work History
Cashier
Sushi Shop
06.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
Bachelor of Science - Biomedical Sciences
Université De Montréal
Montreal, QC05.2026
High School Diploma -
Collège Jean-de-Brébeuf
Montreal, QC06.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
Languages
English
Native or Bilingual
French
Native or Bilingual
Chinese (Mandarin)
Full Professional
Latin
Elementary
Timeline
Cashier
Sushi Shop
06.2020 - 08.2022
Bachelor of Science - Biomedical Sciences
Université De Montréal
High School Diploma -
Collège Jean-de-Brébeuf
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