Junyi Wang
Vancouver,BC
Summary
Highly motivated and results-oriented Product Manager with a background in health and psychology development, strategy, and market analysis. Seeking a challenging position in a progressive organization where I can utilize my skills in product management, and user experience design, innovation, and cross-functional collaboration to drive customer satisfaction and business growth.
Overview
2
2
years of professional experience
Work History
User Experience Design Intern
YSAIR Tech. LTD
02.2023 - 06.2023
- Assisted in conducting user research activities, including usability testing, card sorting, and user interviews, to gather insights and inform design decisions.
- Conducted user research, including interviews, surveys, and usability studies, to gain insights into user needs, behaviors, and pain points, resulting in data-driven design decisions.
- Conducted usability testing sessions to validate design decisions, identify usability issues, and iterate on designs for improved user satisfaction and task completion rates.
- Led the end-to-end UX design process, including user research, information architecture, wireframing, prototyping, and usability testing for web and mobile applications.
Product Operations Manager Intern
Trip.com Group LTD
10.2021 - 01.2022
- Collaborated with the sales and marketing teams to develop and execute go-to-market strategies, resulting in a 15% increase in product adoption within the internships.
- Conducted market research and competitor analysis to identify opportunities for product improvements and differentiation, leading to a 10% increase in customer satisfaction.
- Conducted data analysis and generated reports to track operational performance and identify trends, enabling data-driven decision-making.
- Coordinated with the customer support team to address customer inquiries, resolve issues, and gather feedback for product enhancements, resulting in a 25% reduction in customer complaints.
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver, BC05.2023
Skills
- Applied psychology
- Health psychology
- Childhood and Aging Psychology
- User research and persona development
- Collaborative and cross-functional teamwork
- Competitive Analysis
- Effective Multitasking
- Attention to detail and problem-solving abilities
- Project management
- User-centered design
Timeline
User Experience Design Intern
YSAIR Tech. LTD
02.2023 - 06.2023
Product Operations Manager Intern
Trip.com Group LTD
10.2021 - 01.2022
Bachelor of Arts - Psychology
University of British Columbia
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