JUNYI CHEN
Burnaby,British Columbia
Summary
Multilingual and highly motivated sales associate with extensive experience in delivering tailored customer solutions and driving sales success. Skilled in building authentic client relationships, conducting effective presentations, and contributing to team growth. Fluent in English, Spanish, and Mandarin, with a passion for achieving exceptional results in dynamic, fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Tbooth Wireless
Burnaby, British Columbia
10.2024 - Current
- Delivered personalized recommendations for mobile solutions, achieving high customer satisfaction scores.
- Consistently met and exceeded monthly sales targets through effective relationship-building strategies.
- Conducted detailed product demonstrations, enhancing customer understanding and driving conversions.
- Supported team members in resolving complex customer inquiries, ensuring a seamless service experience.
Sales Associate
Urban Trail, The Quarks Group
Winnipeg, Manitoba
09.2022 - 09.2024
- Delivered personalized customer solutions through comprehensive product knowledge, resulting in a 10% increase in satisfaction.
- Consistently ranked as a top performer, exceeding sales targets by an average of 20%.
- Built strong client relationships through proactive communication and follow-ups, enhancing customer loyalty.
- Collaborated with leadership on projects to optimize store performance and enhance the guest experience.
Sales Associate
Dream-up International Education and Immigration Service Center Inc
Winnipeg, Canada
09.2021 - 08.2022
- Conducted one-on-one consultations, providing tailored recommendations to meet client needs.
- Enhanced client satisfaction through detailed product and service knowledge, contributing to a 10% increase in referrals.
- Supported marketing campaigns, driving customer engagement and acquisition.
- Resolved customer issues effectively, ensuring a seamless experience.
Sales & Marketing Coordinator
Cetren Culture and Communication Ltd
Shanghai, China
09.2017 - 08.2021
- Led a team in creating customer-focused content, improving brand engagement, and driving interest in the product.
- Managed marketing projects and social media outreach, contributing to increased brand visibility.
- Analyzed customer feedback to enhance product marketing strategies and improve customer experience.
Education
Post-Graduate Diploma - Project Management
University of Winnipeg
Winnipeg, MB08.2022
Master of Art - Investigation of Mass Media
University of Carlos III of Madrid
Madrid, Spain07.2017
Skills
- Customer Relationship Management and Engagement
- Sales Presentations and Negotiation
- Time Management and Strategic Prioritization
- Problem Solving and Team Collaboration
- Multilingual Communication (English, Spanish, Mandarin)
- Marketing Campaign Support and Client Retention
Timeline
Sales Associate
Tbooth Wireless
10.2024 - Current
Sales Associate
Urban Trail, The Quarks Group
09.2022 - 09.2024
Sales Associate
Dream-up International Education and Immigration Service Center Inc
09.2021 - 08.2022
Sales & Marketing Coordinator
Cetren Culture and Communication Ltd
09.2017 - 08.2021
Post-Graduate Diploma - Project Management
University of Winnipeg
Master of Art - Investigation of Mass Media
University of Carlos III of Madrid
Similar Profiles
Ashmeet KaurAshmeet Kaur
Sales Associate at Tbooth WirelessSales Associate at Tbooth Wireless
Isha SharmaIsha Sharma
Sales Associate at Glentel Tbooth WirelessSales Associate at Glentel Tbooth Wireless
Naghmeh SheikhhassaniNaghmeh Sheikhhassani
Senior Sales Consultant & Store Manager at Tbooth Wireless, Glentel IncSenior Sales Consultant & Store Manager at Tbooth Wireless, Glentel Inc