Junxiu Pan
Edmonton,AB
Summary
Results-driven luxury fashion sales professional with over 5 years of experience in high-end retail environments. Proven track record of exceeding sales goals and building lasting relationships with clients and colleagues. Recognized for strong communication skills, keen attention to detail, and the ability to thrive in dynamic, fast-paced settings. Team-oriented, highly adaptable, and committed to delivering exceptional customer experiences.
Overview
6
6
years of professional experience
Work History
Sales Associate
Harry Rosen
Edmonton, Alberta
08.2019 - Current
Focused on "Engage, Inspire, and Deliver" on every shift to ensure the clients enjoyed the shopping experience. Leveraged CRM tools to capture and analyze customer data, enabling tailored client outreach to build trust and longer-term relationships. Practiced laydowns, prepared Herringbone message, and presented clothmanship and shoemanship to inspire clients. I followed up with the clients after their purchase, maintained a meticulously organized client book, proactively contacted clients, and achieved a high rate of successful follow-up sales.
Key Accomplishments:
President's Club member since 2022.
Sales Associate
Hugo Boss
Edmonton, Alberta
10.2018 - 07.2019
Advised clients on current trends and luxury market insights, demonstrating in-depth knowledge, and a passion for the brand that led to increased client trust and brand loyalty. Uphold store security standards to ensure customer, team, and merchandise safety. Maintain organized stock and understock areas, supporting store operations, and visual merchandising standards.
Key Accomplishments:
Won multiple contests by exceeding sales goals.
Education
Bachelor of Arts - Art And Design
University of Alberta
Edmonton, AB11-2017
Skills
- Sales performance: Consistently achieved and exceeded individual and store sales targets
- Customer relations: Skilled in building lasting relationships through exceptional service and follow-up
- Communication: Strong oral and written communication skills for seamless customer interactions
- Organization: Highly organized, with attention to detail, and the ability to manage multiple priorities
- Adaptability: Flexible in meeting the demands of a dynamic, fast-moving environment, and adaptable to customer needs
- Scheduling: Availability to work evenings, weekends, and holidays, based on business requirements
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Associate
Harry Rosen
08.2019 - Current
Sales Associate
Hugo Boss
10.2018 - 07.2019
Bachelor of Arts - Art And Design
University of Alberta
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