Junseok Kim
Coquitlam,British Columbia
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Arisu Authentic Korean BBQ
06.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Shift Manager
Sakeya Sushi
11.2017 - 02.2018
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Server
Insadong Korean BBQ
05.2017 - 10.2017
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Sushi Oyama
12.2016 - 05.2017
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Fire Fighting Technologies
Justice Institute of British Columbia
New Westminster, BC11.2023
High School Diploma -
Centennial Secondary School
Coquitlam, BC06.2016
Skills
- Supply Restocking
- Food inspection
- Table Setting
- Food Delivery
Languages
Korean
Native or Bilingual
English
Full Professional
Certification
- Standard First Aid - with CPR-C-AED
Timeline
Server
Arisu Authentic Korean BBQ
06.2019 - Current
Shift Manager
Sakeya Sushi
11.2017 - 02.2018
Server
Insadong Korean BBQ
05.2017 - 10.2017
Server
Sushi Oyama
12.2016 - 05.2017
No Degree - Fire Fighting Technologies
Justice Institute of British Columbia
High School Diploma -
Centennial Secondary School
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