Junseo Lee
Vancouver,BC
Summary
Dynamic Pharmacy Assistant at London Drugs Pharmacy with a strong focus on inventory management and patient care. Leveraged analytical problem-solving and relationship-building skills to enhance customer service and mentor new staff. Committed to fostering a collaborative environment while ensuring medication safety and confidentiality in sensitive situations.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
London Drugs Pharmacy
09.2022 - 08.2024
- Provided exceptional customer service by answering phone inquiries regarding prescription status, store hours, and pharmacy procedures with professionalism and accuracy
- Utilized the Kroll Pharmacy Management System to process prescriptions, manage patient profiles, and ensure accurate medication dispensing
- Supported inventory control by monitoring stock levels, checking expiration dates, and organizing medication shelves for safety and efficiency
- Assisted with the onboarding and mentoring of new pharmacy assistants, promoting a supportive and educational work environment
- Maintained a friendly and approachable demeanor while greeting customers and addressing their questions, building trust and rapport
- Demonstrated strong knowledge of brand and generic medication names, dosage forms, and common therapeutic uses to support pharmacists in daily operations
- Handled sensitive patient interactions with empathy and discretion, always adhering to privacy regulations and confidentiality standards
- Received and verified incoming medication shipments, cross-checking against invoices and ensuring compliance with proper storage protocols
Education
Bachelor of Pharmaceutical Science - Pharmaceutical Science
University of British Colombia
Vancouver, BC04-2028
Timeline
Pharmacy Assistant
London Drugs Pharmacy
09.2022 - 08.2024
Bachelor of Pharmaceutical Science - Pharmaceutical Science
University of British Colombia
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