Junqiu Wang
North York,ON
Summary
Proven Food Waiter with a track record of enhancing customer satisfaction at The Chefs' House through exceptional service and a focus on cleanliness. Skilled in cash handling and maintaining a professional appearance, adept at multitasking and allergy awareness. Successfully streamlined communication between teams, significantly reducing service errors. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Waiter
The Chefs' House
06.2020 - 07.2021
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
Food Waiter
Ajisen Ramen
07.2022 - 03.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
Work sabbatical
01.2024 - 02.2024
Visit relatives during the Chinese New Year
Education
No Degree - Food And Beverage Mangement
George Brown College
Toronto, ON08.2022
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional Appearance
- Food safety understanding
- Allergy awareness
- Order Accuracy
- Bill computation
- Cash Handling
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Certification
- Smart serve - Issued: AUG-18-2021
Timeline
Work sabbatical
01.2024 - 02.2024
Food Waiter
Ajisen Ramen
07.2022 - 03.2024
Food Waiter
The Chefs' House
06.2020 - 07.2021
No Degree - Food And Beverage Mangement
George Brown College
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