Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Chez Chili
Chambly, QC
10.2024 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Cashier
Sushi St-catherine
Montreal, QC
09.2022 - 12.2023
Performed cash, card, and check transactions to complete customer purchases.
Collaborated with team members to ensure optimal efficiency during peak dining hours.
Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.