Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Juno Lee

Maple Ridge,BC

Summary

Responsible Waiter with 2 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers satisfied, and supporting team success.

Overview

2
2
years of professional experience

Work History

Waiter

Shinobi Sushi Restaurant
Maple Ridge, BC
09.2021 - Current
  • Presented food and beverages to guests at tables.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
04-2027

High School Diploma -

Thomas Haney Secondary School
Maple Ridge, BC
06-2023

Skills

  • Food Inspection
  • Order Management
  • Guest Relations Management
  • Food Safety Understanding
  • Upselling Strategies
  • Kitchen Support
  • Order Taking
  • Supply Restocking

Accomplishments

  • BC Achievement Scholarship

Languages

Korean
Native/ Bilingual

Timeline

Waiter

Shinobi Sushi Restaurant
09.2021 - Current

Bachelor of Arts - Criminology

Simon Fraser University

High School Diploma -

Thomas Haney Secondary School

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Juno Lee