Junna Gonzales
Calgary,AB
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
6
6
years of professional experience
Work History
Server Administrator
Agency
Calgary, AB
11.2024 - Current
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Served orders by picking up and delivering selections from kitchen.
- Removed and replaced dirty dishes and utensils to maintain table settings.
Cashier
kfc (High flyer)
Calgary, AB
02.2022 - 10.2024
- Built and maintained productive relationships with employees.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
Package Handler
voilà
Calgary, AB
09.2022 - 10.2023
- Reported any damaged merchandise upon receipt or during packing process.
- Maintained accurate records of inventory packed and materials used.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Server
kabob & Fusion
Calgary, AB
01.2019 - 09.2020
- Responded to ad hoc cleaning duties at end of shift.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared drinks according to standard recipes.
Education
High School Diploma -
Father Lacombe High School
Calgary, AB06-2021
Skills
- Table resetting
- Daily specials memorization
- Order delivery practices
- Team member support
- Hostess support
- Food inspection
- Customer service
- Allergy awareness
- Food delivery
- Relationship management
Timeline
Server Administrator
Agency
11.2024 - Current
Package Handler
voilà
09.2022 - 10.2023
Cashier
kfc (High flyer)
02.2022 - 10.2024
Server
kabob & Fusion
01.2019 - 09.2020
High School Diploma -
Father Lacombe High School