Detail-oriented professional with 3.7 years of customer-focused sales experience and hands-on HVAC installation expertise. Excelled in achieving sales targets while fostering strong customer relationships. Experienced in safely installing HVAC systems and resolving technical challenges. Aiming to leverage technical skills and commitment to community service in a long-term role with PG&E.
Overview
4
4
years of professional experience
Work History
Automotive Sales Consultant
Cardinale GMC
Seaside, CA
11.2022 - Current
Achieved average of 13 vehicle sales per month, consistently exceeding dealership sales expectations.
Build trust with customers by understanding their needs and providing personalized solutions.
Manage the sales process from initial contact through vehicle delivery and post-sale follow-up.
Educate customers on vehicle features, financing options, warranties, and ownership benefits.
Generated new business through referrals, phone outreach, digital communication, and repeat customers.
Collaborate with finance, service, and management teams to ensure a seamless customer experience.
Maintain detailed customer records using dealership CRM software.
Excelled in fast-paced, goal-oriented environment, ensuring high customer satisfaction.
HVAC Installer
Mountain Air Conditioning and Heating
Utah
06.2022 - 11.2022
Installed residential heating and air conditioning systems according to manufacturer specifications and local building codes.
Ensured safe handling of electrical components, refrigerant lines, ductwork, and specialized power tools.
Troubleshot installation issues, collaborating with team members to implement effective solutions.
Kept job site clean, organized, and focused on safety standards to enhance operational efficiency.
Consistently completed physically demanding work in varying weather conditions while meeting project deadlines.
Educated clients on proper HVAC operation and maintenance techniques for improved energy efficiency.
Assisted in the installation of ductwork and ventilation systems, optimizing airflow throughout buildings.
Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Education
High School Diploma -
Salinas High School
Salinas
05-2021
Skills
Customer Service
Sales Techniques
Automotive Knowledge
Product Demonstration
Team Collaboration
Problem Solving
Time Management
Troubleshooting
Mechanical Aptitude
HVAC Installation
Equipment & Power Tool Operation
Microsoft Office
OBJECTIVE
To obtain a position with PG&E where I can contribute my mechanical experience, customer service background, and strong work ethic while continuing to learn, grow, and build a long-term career in the utility industry.