JUNIDE JAISON
Ajax,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Kairali Restaurent
Bangalore, Karnataka
01.2024 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Holy Cross
Kerala, India03-2023
Skills
- Customer Service
- Store maintenance
- Order Processing
- Documentation
Availability
- Saturday, Sunday, Monday & Wednesday.
Timeline
Customer Service Representative
Kairali Restaurent
01.2024 - 08.2024
High School Diploma -
Holy Cross
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