Jung Keun Kim
Richmond Hill,ON
Summary
Proven expertise in customer service and sanitation practices, demonstrated through successful roles at Kinton Ramen and Kitchen Stuff Plus. Excelled in creating safe, clean dining environments and fostering strong customer relationships, leading to significant repeat business. Skilled in multitasking and teamwork, consistently ensuring high-quality service and compliance with health standards.
Overview
10
10
years of professional experience
Work History
Cook / Server
Kinton Ramen
05.2019 - 04.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Associate
Kitchen Stuff Plus
10.2010 - 05.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
No Degree - Sociology, Statistics
University of Toronto
Toronto, ONHigh School Diploma -
Langstaff Secondary School
York, ON01-2008
Skills
- Customer Service
- Cleaning and organization
- Product handling
- Strong attention to safe procedures
- Contamination prevention
- Hospitality service expertise
- Sanitation Practices
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Problem-solving skills
- Reliable and punctual
Languages
Korean
Native or Bilingual
Timeline
Cook / Server
Kinton Ramen
05.2019 - 04.2020
Sales Associate
Kitchen Stuff Plus
10.2010 - 05.2011
No Degree - Sociology, Statistics
University of Toronto
High School Diploma -
Langstaff Secondary School
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