Jung-Yun (Jenna) Cho
Vancouver,Canada
Summary
7+ years of experience in Pre-Sales and Cloud Solutions, combining an entrepreneurial mindset with technical expertise. Proven track record of delivering technical demos, lead generation, and sales optimization for B2B clients. Passionate about translating complex technology into business impact, Certified yoga instructor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Founder & CRM Consultant
Mmunai
Vancouver, Canada
08.2024 - Current
- Founded and operated Mmunai, an independent CRM & SaaS consulting agency focused on sales optimization
- Automated lead generation (1,500+ prospects), increasing response rates by 7% for SMB client
- Optimized CRM workflows with google workspaces, Make, and ChatGPT to enhance sales pipeline efficiency
Solution Engineer
Salesforce
Seoul, Korea
08.2022 - 08.2024
- Led 10+ PoCs and demos per year, achieving a 120% customer closing rate
- Created & delivered keynote content for marketing events, boosting lead generation
Inside Sales (Greenfield Prospecting)
Salesforce
Seoul, Korea
08.2019 - 08.2022
- Surpassed pipeline targets by 150%, consistently exceeding sales quotas
- Awarded Best Employee (CEO Award) for top SMB sales performance
Field Sales
Hwahae (Birdview)
Seoul, Korea
06.2018 - 08.2019
- Managed K-beauty ad sales, scaling startup revenue
- Led Salesforce CRM & Pardot deployment, increasing team efficiency
Education
Bachelor's Degree - English Language & Business Administration
Korea University
Seoul, South Korea01.2019
Bachelor of Arts - Linguistics
Macquarie University
Sydney, Australia01.2017
Skills
- CRM
- SaaS
- Collaboration solutions (Slack, Quip, Chatter)
- Pre-sales
- POC
- Customer presentation
- Problem solving
- Prospecting
Certification
- Salesforce AI Associate
- Salesforce certified platform app builder
- Salesforce certified service cloud consultant
- Certified Yoga Instructor (RYT 200)
Training
- SPIN Selling (B2B Sales Training)
- Demo2Win (Software demo training)
Languages
- Korean, Native
- English, Advanced
Timeline
Founder & CRM Consultant
Mmunai
08.2024 - Current
Solution Engineer
Salesforce
08.2022 - 08.2024
Inside Sales (Greenfield Prospecting)
Salesforce
08.2019 - 08.2022
Field Sales
Hwahae (Birdview)
06.2018 - 08.2019
Bachelor's Degree - English Language & Business Administration
Korea University
Bachelor of Arts - Linguistics
Macquarie University
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