Junelyn Agunas
Regina
Summary
Reliable employee seeking a part-time employment. Offering excellent communication and good interpersonal skills.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
To seek and maintain any position that offers professional challenges utilizing interpersonal skills, excellent time management and great customer-services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Insurance Broker
Greatway Financial Inc.
03.2019 - Current
- Recommend type and amount of coverage to suit individual client needs by analyzing specific requirements and customer's circumstances.
- Conduct annual reviews of existing policies to update information.
- Explain advantages, features and disadvantages of various policies to let customers know their options.
- Attend trainings and webinars on insurance packages and investment options to generate client recommendations.
- Meet with clients to provide information about available products and policies.
- Data entry of client information through email, phone, and or zoom meeting.
- Build long-lasting relationships with clients through consistent communication and exceptional customer service.
- Practice of clients' Privacy Policy.
Food Service Worker
Sodexo
01.2022 - 02.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepare additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted positive work environment through effective communication with colleagues and supervisors.
- Collaborated with kitchen staff and caregivers to ensure timely and accurate order fulfillment.
- Trained new staff.
- Managed inventory levels to prevent shortages and reduce waste.
Food Service Worker
Subway Restaurant
09.2013 - 03.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
Bachelor of Arts - Social Sciences
University of The Philippines
PhilippinesSkills
- Time Management
- Form Completion and Submission
- Client Interviews
- Service-Oriented
- Verbal and Written Communication
- Upselling and Cross-selling
- Requirements Reviews
- Data Entry
Certification
- Life Insurance and Accident & Sickness Insurance - Insurance Council of Saskatchewan - March 2019 to Present
Timeline
Food Service Worker
Sodexo
01.2022 - 02.2024
Independent Insurance Broker
Greatway Financial Inc.
03.2019 - Current
Food Service Worker
Subway Restaurant
09.2013 - 03.2020
Bachelor of Arts - Social Sciences
University of The Philippines
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