JACELL D MURGUIA
Calexico,CA
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
El Centro Regional Medical Center
05.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Increased brand awareness by regularly creating and sharing engaging content on social media platforms.
Customer Service Cashier
Calexico Thrift Store
06.2023 - 02.2024
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
Clerical Assistant
Calexico Wellness Center
10.2022 - 02.2024
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
OUTREACH COORDINATOR
Calexico Wellness Center
10.2022 - 02.2024
- Developed network relationships with industry professionals to enhance community awareness and promote services
- Initiated and coordinated visits by influential persons and community groups for marketing exposure
- Increased education and awareness of medical services through mobile clinic and delivering evidenced-informed strategies
- Generated interest in mobile clinic providing Medical services that identified new markets and educated prospective clients on benefits.
TESTER
COVID, Calexico Wellness Center
07.2019 - 02.2024
- I am in-charge of the PCR testing site.I perform Covid test, give results.I close patient encounters and register patients.Worked with customers to understand needs and provide excellent service.Demonstrated respect, friendliness and willingness to help
Education
Certificate - Phlebotomy
Central Union Adult Education
El Centro, CA12.2022
High School Diploma -
Calexico High School
Calexico, CA07.2021
Skills
- Outreach Strategies
- HIPAA Guidelines
- Clerical Support
- Cooperative Relationships
- Volunteer Coordination
- Partnership Marketing
- Blood Sample Collection
- Therapeutic Phlebotomy
- Customer Experience
- Interpersonal Communication Skills
- Partnership Development
- Certifications
- Cash Register Operations
- Venipuncture
- Patient Care
Certification
*Basic Life Support #225419058115
*Phlebotomy Technician (PT) #CPT-02311595
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist
El Centro Regional Medical Center
05.2024 - Current
Customer Service Cashier
Calexico Thrift Store
06.2023 - 02.2024
Clerical Assistant
Calexico Wellness Center
10.2022 - 02.2024
OUTREACH COORDINATOR
Calexico Wellness Center
10.2022 - 02.2024
TESTER
COVID, Calexico Wellness Center
07.2019 - 02.2024
High School Diploma -
Calexico High School
Certificate - Phlebotomy
Central Union Adult Education
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