Kairandeep -
Brampton,ON
Summary
Organized and detail-oriented teller with cash handling and customer service experience. Proven knowledge of general accounting and financial topics. Delivering well-rounded customer service with great communication skills, determination, and knowledge of the banking business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
Scotiabank
Toronto, ON
08.2023 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Created and maintained a positive work environment for customers and colleagues alike.
- Made referrals to financial advisors by identifying and fulfilling simple sales opportunities.
- Completed customers KYC by following bank's policies and procedures to meet compliance requirements.
Team Trainer
Triple O’s Restaurants
Woodbridge, ON
08.2023 - Current
- Conducted routine inventory counts and placed supply orders to ensure smooth running of store.
- Trained employees on additional job positions to maintain coverage of roles.
- Instructed new team members on correct procedures for operations.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
Cashier
Triple O’s Restaurants
Mississauga, ON
05.2022 - 08.2023
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Stocked shelves with merchandise and ensured all products were properly labeled.
Education
Post Graduate Diploma - Accounting
Seneca College of Applied Arts And Technology
North York, ON08-2023
High School Diploma -
Masd Public School
03-2021
Skills
- Complaint Handling
- Financial Transactions
- Cash Handling
- Effective Communication
- Active Listening
- Organizational Skills
- Problem-solving aptitude
Certification
CIFC ( Canadian Investment Funds Course)
Languages
- English
- Punjabi
- Hindi
Timeline
Customer Experience Associate
Scotiabank
08.2023 - Current
Team Trainer
Triple O’s Restaurants
08.2023 - Current
Cashier
Triple O’s Restaurants
05.2022 - 08.2023
Post Graduate Diploma - Accounting
Seneca College of Applied Arts And Technology
High School Diploma -
Masd Public School
Similar Profiles
Abhishek WahalAbhishek Wahal
Senior Manager at ScotiabankSenior Manager at Scotiabank
Tebah Al-SafiTebah Al-Safi
Customers Experience Associate at ScotiabankCustomers Experience Associate at Scotiabank
HARSHIL PATELHARSHIL PATEL
Customer Experience Associate, Kitchener at ScotiabankCustomer Experience Associate, Kitchener at Scotiabank