JUN ALBERT RICARTE
Richmond,BC
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
11
11
years of professional experience
Work History
General Manager
Caterina Restaurant Corp. McDonald's Franchise
11.2017 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
First Assistant Manager
McDonald's Restaurant
07.2012 - 11.2018
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Boosted sales performance through effective merchandising, inventory management and store layout optimization.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Streamlined operational processes, reducing errors and improving overall efficiency.
Education
No Degree - Resident Care Attendant
Vancouver Community College
Vancouver, BC09.2009
Skills
- Operations Oversight
- Quality Management
- Customer Retention
- Business Development
- P&L Management
Accomplishments
Outstanding Restaurant Manager of the Year 2021
Languages
English
Full Professional
Timeline
General Manager
Caterina Restaurant Corp. McDonald's Franchise
11.2017 - Current
First Assistant Manager
McDonald's Restaurant
07.2012 - 11.2018
No Degree - Resident Care Attendant
Vancouver Community College
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