Junaid Ali Khan, Mohammed
Vancouver,BC
Summary
Innovative problem solver with excellent interpersonal and communication skills with 2 years of Sales experience and a total of 3 years of experience. Demonstrated task-prioritizing skills, decision-making, adaptability, and sound judgment under pressure. Proven ability to strive, supervise, and train recruits, delegating and coordinating tasks in a fast-paced environment. Technically resourceful, collaborative, and experienced working cross-functionally in streamlining tasks to address client needs. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-verssed in sales and working in 24/7 uptime environment.
Overview
5
5
years of professional experience
Work History
Android & iOS Support Specialist (Part-Time)
Mobilyf Cell Care LTD
01.2022 - Current
- Expertly diagnose and resolve all software issues, maintaining a high customer satisfaction rate
- Exceed monthly sales targets, delivering detailed product information to ensure positive customer experiences
- Manage inventory control operations, ensuring accuracy in stock levels and optimizing ordering processes
- Supervise daily operations, delegate tasks, and conduct performance evaluations for a high-performing team
- Conduct comprehensive training sessions for recruits, covering repair techniques, customer service best practices, and product knowledge.
Machine Learning Data Associate
Amazon
09.2019 - 07.2021
- Data Annotation & Labelling: Accurately annotate and label large datasets to facilitate machine learning model training
- Quality Control & Assurance: Implementing rigorous quality control processes to validate annotated data and maintain high-quality standards
- Workflow Optimization: Streamline data annotation workflows for efficiency gains, reducing project timelines
- Collaboration with Cross-Functional Teams: Working Closely with machine learning engineers, data scientists, and other stakeholders to understand project requirements
- Continuous Learning: Stay abreast of industry trends and advancements in machine learning and data annotation methodologies & proactively engage in training programs to enhance skills and adapt to evolving technologies
Education
Business Management -
British Columbia Institute of Technology
Vancouver, BC12.2023
Bachelor in Mechanical Engineering -
Deccan College Of Engineering & Technology
Hyderabad, IndiaSkills
Microsoft Office Suite
BIM Revit
AutoCAD
Fast & Proficient Typing Skills
Proficient in using comprehensive process-based tools
Social Media Marketing Skills
Personal Information
Work Permit: Holding Canada Open Work Permit
Hobbies and Interests
- Gym Workouts
- Reading
Languages
English
Native or Bilingual
Timeline
Android & iOS Support Specialist (Part-Time)
Mobilyf Cell Care LTD
01.2022 - Current
Machine Learning Data Associate
Amazon
09.2019 - 07.2021
Business Management -
British Columbia Institute of Technology
Bachelor in Mechanical Engineering -
Deccan College Of Engineering & Technology
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