Junaid Zaffar
Summary
Former co-op student pursuing a position at Mercedes-Benz Ottawa Downtown. Skilled in shadowing various professionals, supporting completion of assignments in alignment with instructions. Works effectively with all levels of management and staff to achieve objectives. Complies with policies, procedures and regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
High School Co-op Student
Mercedes-Benz Ottawa Downtown
09.2023 - 01.2024
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Cashier/Shop Assistant
Cosmo Mart
09.2021 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Glebe Collegiate Institute
Ottawa, ON06.2025
Skills
- Attention to Detail
- Problem Solving
- Active Listening
- Customer Service
- Strong Work Ethic
- Work Prioritization
- Organizational skills
- Dependable and Responsible
Languages
English
Native or Bilingual
Bengali
Professional Working
Certification
- Worker Health and Safety Awareness in 4 Steps
- WHMIS
- Young Worker Awareness Program
Timeline
High School Co-op Student
Mercedes-Benz Ottawa Downtown
09.2023 - 01.2024
Cashier/Shop Assistant
Cosmo Mart
09.2021 - 09.2023
High School Diploma -
Glebe Collegiate Institute
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