Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chirp Food Enterprises (McDonalds)
10.2022 - 12.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
McDonald's Restaurant Canada
10.2013 - 05.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
McDonalds ( Max Pasley Enterprises)
10.2007 - 08.2013
Supervised day-to-day operations to meet performance, quality and service expectations.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Batangas State University
Batangas City, Philippines
03.1996
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Task Delegation
Staff Management
Languages
English
Full Professional
Certification
CM - Certified Manager Certification
Timeline
Assistant Manager
Chirp Food Enterprises (McDonalds)
10.2022 - 12.2023
Assistant Manager
McDonald's Restaurant Canada
10.2013 - 05.2022
Assistant Manager
McDonalds ( Max Pasley Enterprises)
10.2007 - 08.2013
High School Diploma -
Batangas State University
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