Jumoke Adigun
Calgary,AB
Summary
I'm a results-driven Administrative and Client Relations Officer with over four years of experience committed to fostering a collaborative work environment and driving organizational success through strategic administrative support and client relations.
Overview
6
6
years of professional experience
Work History
Administrative and Client Relations Officer
His Word Environmental Consult
09.2021 - 12.2024
- Company Overview: Engineering and Environmental Consultancy firm that serves clients across sectors such as Oil and Gas, Manufacturing, Hospitality, Construction etc
- Managed timely and professional electronic correspondence with clients, vendors, and government regulators
- Handled negotiations, draft contracts, agreements, and MOUs with relevant authorities and stakeholders
- Ensured regular follow-ups to track progress and provide real-time updates on project milestones
- Provided timely administrative support and accurate reports to executive leadership
- Data entry & information compilation (physical and digital), internet research, data entry support, report preparation, and technical writing
- Collaborated with teammates and 3rd parties to execute internal and external events
- Handled and processed sensitive business materials with strict confidentiality
- Purchased and tracked office supplies, meeting scheduling & travel arrangements
- Recruited full-time and ad-hoc employees and coordinated new hire orientation and documentation
- Supervised vendor identification, engagement & interview, and selection process
- Engineering and Environmental Consultancy firm that serves clients across sectors such as Oil and Gas, Manufacturing, Hospitality, Construction etc
- Utilized CRM software to maintain accurate records of client interactions, ensuring a seamless transition between team members when needed.
- Evaluated client feedback on a regular basis, implementing changes to existing processes and strategies as needed to maintain high levels of satisfaction.
Administrative and HR Assistant
Spectrum Books Ltd
03.2021 - 09.2021
- Facilitated and managed all staff-related activities and documentation from recruitment to offboarding are adequate, up-to-date, and timely on the HRIS and physical records
- Assisted with the purchase of office supplies and liaising with 3rd party vendors for facility management
- Collaborated with the HR executive in creating yearly training budgets and engaged training outfits proposals based on employee needs
- Researched and engaged training outfits within and outside the country and ensured a well-articulated training policy is adopted across all levels of the workforce
- Assisted the HR executive in establishing a default salary scale to meet economic eventualities
Administrative and HSE Assistant
Bola Babs Agro-Environmental and Engineering Ltd
08.2018 - 06.2019
- Collaborated closely with the Lead Consultant and managed administrative tasks such as client and third-party correspondence and employee welfare
- Managed travel logistics and monthly payroll preparation
- Oversaw the purchase and distribution of personal protective equipment (PPE) on-site, ensuring compliance with safety standards and protocols
- Prepared reports of functions and activities periodically as needed by the executives
Education
Master of Science - Industrial And Personnel Relations
University of Ibadan
07-2019
Bachelor of Education - Educational Management
University of Ibadan
08-2016
Advanced Diploma - Shipping Management And Ports' Administration
University of Lagos
08-2013
Skills
- Client relationship management
- Contract negotiation
- Project and Vendor management
- Data entry/Analytics
- Client retention strategies
- CRM software proficiency - Zoho, ERPnext
Timeline
Administrative and Client Relations Officer
His Word Environmental Consult
09.2021 - 12.2024
Administrative and HR Assistant
Spectrum Books Ltd
03.2021 - 09.2021
Administrative and HSE Assistant
Bola Babs Agro-Environmental and Engineering Ltd
08.2018 - 06.2019
Master of Science - Industrial And Personnel Relations
University of Ibadan
Bachelor of Education - Educational Management
University of Ibadan
Advanced Diploma - Shipping Management And Ports' Administration
University of Lagos
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