Jumo Joven A. Quejada
Union City
Summary
I am seeking employment with a company where I can use my talents and skills to grow and expand my knowledge. I want to succeed in a stimulating and challenging environment, build the success to the company while I experience advancement opportunities.
Overview
20
20
years of professional experience
Work History
Customer Service Representative Technician/Delivery Driver
Med One Medical Group
Hayward
08.2023 - 09.2025
- Assisted customers with inquiries regarding medical equipment and services offered.
- Documented customer interactions and maintained accurate service records.
- Coordinated equipment delivery schedules to ensure timely service.
Customer Service Technician
AGILITI
Fremont
12.2020 - 08.2023
- Completes all paperwork accurately and in a timely manner to ensure accurate documentation for billing and required compliance.
- Inspects, cleans and test medical equipment for functionality, following approved written procedures.
- Safety loads, secures and delivers medical equipment to customers.
- Completes and maintains DOT certification, according to location-specific needs.
- Educates and engages customers at the time of delivery, detailing customers on the features and functionality of the equipment.
- Retrieves equipment from customer locations, safely transporting the equipment back to the office.
- Performs other assigned duties.
Customer Service Technician
AGILITI
Fremont
06.2017 - 01.2020
- Completes all paperwork accurately and in a timely manner to ensure accurate documentation for billing and required compliance.
- Inspects, cleans and test medical equipment for functionality, following approved written procedures.
- Safety loads, secures and delivers medical equipment to customers.
- Completes and maintains DOT certification, according to location-specific needs.
- Educates and engages customers at the time of delivery, detailing customers on the features and functionality of the equipment.
- Retrieves equipment from customer locations, safely transporting the equipment back to the office.
- Performs other assigned duties.
Driver (BOB TAILS / 26 footer)
First Class Express Service
Fremont
03.2015 - 12.2019
PIT Driver (Powered Industrial Truck)
AMAZON FULFILLMENT
Newark
09.2015 - 02.2017
- Closer and Sorter
Medical Records Supervisor
CEDAR CREST NURSING & REHAB
Sunnyvale
02.2006 - 01.2013
- Data entry
- Admitting patients
- Closing D/C charts
Education
GED - Nursing class
De Anza College
High School Diploma -
American Legion High School
Skills
- Computer literate
- Tools literate
- Interpersonal skills
- Communication skills
- Leadership skills
- Team orientation
- Respect for others
- Proactive
- Self-motivated
Timeline
Customer Service Representative Technician/Delivery Driver
Med One Medical Group
08.2023 - 09.2025
Customer Service Technician
AGILITI
12.2020 - 08.2023
Customer Service Technician
AGILITI
06.2017 - 01.2020
PIT Driver (Powered Industrial Truck)
AMAZON FULFILLMENT
09.2015 - 02.2017
Driver (BOB TAILS / 26 footer)
First Class Express Service
03.2015 - 12.2019
Medical Records Supervisor
CEDAR CREST NURSING & REHAB
02.2006 - 01.2013
GED - Nursing class
De Anza College
High School Diploma -
American Legion High School