Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Jumana Jamal

Kamloops,Canada

Summary

Dynamic healthcare professional with experience at Royal Inland Hospital, adept in Electronic Health Record systems and patient registration. Proven ability to enhance patient experiences through effective communication and support. Skilled in appointment scheduling and managing patient flow, contributing to a welcoming and efficient environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Emergency Unit Volunteer

Royal Inland Hospital
Kamloops, Canada
02.2025 - 03.2025
  • Greeted and escorted patients and families
  • Provided comfort measures (e.g., warm blankets)
  • Used Meditech to track patient locations
  • Assisted in reducing patient stress through communication and support

Information Desk Volunteer

Royal Inland Hospital
Kamloops, Canada
01.2024 - 03.2025
  • Assisted patients and visitors with wayfinding and inquiries
  • Promoted a welcoming environment
  • Trained new volunteers and conducted orientation tours

Student Healthcare Unit Clerk

Royal Inland Hospital
Kamloops, Canada
01.2025 - 01.2025
  • Registered patients and scheduled appointments
  • Managed patient flow and communicated with medical staff
  • Answered phone calls and processed lab and diagnostic orders
  • Handled physician and medication orders; operated fax and printing machines

Education

Healthcare Unit Clerk Program -

British Columbia Institute of Technology (BCIT)
Burnaby, BC
12.2025

Skills

  • Electronic Health Record (EHR) systems, Meditech
  • Electronic Health Record (EHR) systems, Cerner
  • Microsoft Office Suite (Word)
  • Microsoft Office Suite (Excel)
  • Microsoft Office Suite (Outlook)
  • Appointment scheduling
  • Patient registration
  • Medical terminology
  • Healthcare documentation
  • Fax operations
  • Scanner operations
  • Printer operations

Certification

  • Basic Life Saving Certificate (BSL), 09/30/25
  • Typing Test, 47 WPM, TRU
  • Safeguarding Patient Information in Private Practice
  • Violence Prevention
  • Provincial Code Red – Fire Safety Training
  • Code Silver – Active Attacker Response
  • Hazardous Drug Safety for Students
  • Waste Management Basic Learning

References

Available upon request

Languages

English, Fluent

Timeline

Emergency Unit Volunteer

Royal Inland Hospital
02.2025 - 03.2025

Student Healthcare Unit Clerk

Royal Inland Hospital
01.2025 - 01.2025

Information Desk Volunteer

Royal Inland Hospital
01.2024 - 03.2025

Healthcare Unit Clerk Program -

British Columbia Institute of Technology (BCIT)
Jumana Jamal