JUMAI SADA
NOVA – enCompass Community Safety Agency
Edmonton,Canada
1
Certification
5
years of professional experience
Detail-oriented and highly organized administrative professional with experience in data collection, documentation, customer service, administrative support, and community engagement. Skilled at collecting and verifying information, maintaining accurate electronic records, preparing reports, conducting research, and meeting tight deadlines while working independently. Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams), data entry, internet research, and electronic databases. Recognized for exceptional attention to detail, strong communication skills, professionalism, and the ability to build positive relationships with diverse individuals. Knowledgeable of Edmonton and surrounding communities with the ability to organize travel, manage competing priorities, and deliver accurate, high-quality work.
Work History
Support Coordinator
7 Months- Maintain accurate electronic documentation, client records, reports, and case notes while ensuring compliance with organizational standards.
- Collect, verify, and update confidential client information with a high degree of accuracy.
- Coordinate appointments, schedules, and daily activities while managing multiple priorities.
- Prepare detailed reports and documentation using electronic record management systems.
- Utilize Microsoft Office Suite, including Excel, Word, Outlook, and Teams, for documentation and communication.
- Communicate professionally with clients, families, healthcare professionals, and community agencies.
- Respond effectively to changing priorities while maintaining accuracy under tight deadlines.
- Ensure confidential handling of sensitive information in accordance with privacy policies.
- Work independently while collaborating with multidisciplinary teams to achieve organizational objectives.
- Demonstrate excellent organizational skills in managing documentation, reporting, and administrative responsibilities.
Child and Youth Worker (Part-Time)
11 Months- Collect and document client information accurately to support service planning and reporting requirements.
- Maintain detailed electronic records, incident reports, progress notes, and documentation.
- Conduct outreach and communicate professionally with clients both in person and by telephone.
- Build positive relationships with individuals from diverse cultural and social backgrounds.
- Coordinate referrals and communicate with community partners regarding client services.
- Utilize electronic databases and Microsoft Office applications to maintain records and prepare reports.
- Prioritize multiple assignments while meeting organizational deadlines.
- Work independently while exercising sound judgment and professionalism.
- Demonstrate strong attention to detail when documenting client interactions and observations.
Administrative and Marketing Assistant (Casual)
3 Months- Provided administrative support in a fast-paced office environment.
- Performed accurate high-volume data entry and maintained electronic databases.
- Prepared spreadsheets, reports, correspondence, and business documents using Microsoft Office.
- Conducted internet research to support business development and marketing initiatives.
- Responded to customer inquiries professionally through telephone, email, and in-person interactions.
- Scheduled appointments and coordinated meetings.
- Maintained organized filing systems for electronic and paper records.
- Assisted with customer relationship management and administrative processes.
- Supported multiple projects simultaneously while meeting strict deadlines.
- Demonstrated exceptional organizational skills and attention to detail.
Administrative Assistant
3 Years 8 Months- Provided comprehensive administrative support to school management and staff.
- Maintained student records, attendance reports, documentation, and confidential files.
- Performed data entry and ensured the accuracy of electronic and paper records.
- Prepared reports, schedules, meeting minutes, and correspondence.
- Coordinated meetings, school programs, and administrative activities.
- Responded to inquiries from parents, staff, and visitors professionally.
- Assisted with planning events and coordinating school activities.
- Conducted filing, record management, and office organization.
- Supported management with research and administrative projects.
- Worked independently while maintaining high levels of accuracy and efficiency.
Education
Master of Business Administration - Human Resources
- World Education Services (WES)
- Canadian Master's Degree Equivalent
Bachelor of Human Kinetics - Education
- World Education Services (WES)
- Canadian Four-Year Bachelor's Degree Equivalent
Skills
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Microsoft PowerPoint
Data Entry
Electronic Databases
Internet Research
Email Communication
Video Conferencing Platforms
Project management
Certification
- Standard First Aid & CPR Certification
- Trauma-Informed Care Training
- Suicide Intervention Training
- Medication Administration Training
- Prevention of Sexual Exploitation and Abuse (PSEA)
- Child Intervention Record Check
- Police Information Check with Vulnerable Sector
- Google Data Analytics Professional Certificate (Coursera)
- Child Psychology & Development Certificate
CORE COMPETENCIES
- Data Collection & Information Verification
- Data Entry & Database Management
- Administrative Support
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Internet & Online Research
- Report Preparation
- Documentation & Record Management
- Quality Assurance & Accuracy
- Customer Service
- Telephone & In-Person Communication
- Time Management
- Organization & Planning
- Route Planning
- Independent Work
- Team Collaboration
ADDITIONAL QUALIFICATIONS
- Excellent written and verbal communication skills.
- Strong numerical aptitude with exceptional attention to detail.
- Able to follow detailed instructions accurately.
- Strong organizational and planning skills.
- Able to work independently with minimal supervision.
- Excellent customer service and interpersonal skills.
- Experienced handling confidential information.
- Knowledge of Edmonton and surrounding communities.
- Comfortable conducting research and collecting information in person, by telephone, and online.
- Flexible and adaptable in fast-paced work environments.
PROFESSIONAL STRENGTHS
- Exceptional attention to detail
- Data accuracy and quality assurance
- Strong analytical and problem-solving skills
- Excellent organizational abilities
- Professional communication
- Customer-focused approach
- Relationship building
- Time management
- Adaptability
- Dependable and reliable
- Team collaboration
- Ability to meet tight deadlines
Languages
English
Full Professional
Timeline
Support Coordinator
Winnifred Stewart Association
12.2025 - CurrentRead More
Child and Youth Worker (Part-Time)
NOVA – enCompass Community Safety Agency
08.2025 - CurrentRead More
Administrative and Marketing Assistant (Casual)
Golden Management Opportunities
04.2025 - 07.2025Read More
Administrative Assistant
Greensprings School
04.2021 - 12.2024Read More
University of Ilorin
Bachelor of Human Kinetics from Education
Read More
Ajayi Crowther University
Master of Business Administration from Human Resources
Read More