Julyssa Romero

• Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
• Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
• Collaborated with team members to restock shelves and maintain visual merchandising standards.
• Learned about product features and benefits to provide informed recommendations to customers.
• Adapted quickly to changing inventory levels, ensuring timely replenishment of popular items.
• Monitored sales floor for cleanliness and organization, contributing to overall store presentation quality.

• Supported needs of [ 5 tables] person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
• Cashier
• Provided exceptional customer service by efficiently taking and processing orders
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining area for optimal guest experience.
• Assisted in training new waitstaff on menu offerings and service protocols.
• Handled cash transactions accurately while adhering to financial procedures.
• Adapted quickly to changing priorities during peak service hours, enhancing team efficiency.
• Recommended menu items based on customer preferences, improving overall satisfaction.
• Resolved guest complaints promptly, fostering a welcoming environment for patrons.
• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Assisted in training new waitstaff members, contributing to a cohesive team environment.
• Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.

Medical Assistant

• Supported physicians during examinations, ensuring a smooth workflow in clinical settings.
• Managed appointment scheduling, optimizing patient flow and minimizing wait times.
• Demonstrated proficiency in using medical software for documentation and billing processes.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
• Increased efficiency in office by implementing digital filing system for patient records.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Improved clinical workflow with introduction of electronic health records system.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Measured patient pulse oximetry.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Measured patient spirometry.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Assisted with patient intake, gathering medical histories and vital signs efficiently.