JULLY ELSA KAMGANG MEDJOUGANG
Calgary,AB
Summary
Proactive residential support worker with proven skills in team leadership and training. Capable in overseeing daily residential operations, staff activities and schedules. Knowledgeable about best practices client centered care and applicable regulations.
Overview
2
2
years of professional experience
Work History
Special Need Educational Assistant
Calgary Board of Education
03.2023 - Current
- Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Enhanced classroom management through implementation of positive reinforcement techniques and clear expectations for behavior.
- Promoted safe and inclusive learning environment by addressing instances of bullying or discrimination promptly and effectively.
- Developed strong rapport with students, fostering trust and mutual respect to create positive classroom atmosphere conducive to learning.
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
Residential Support Practitioner
Community Living Alternative Services
03.2022 - 03.2024
- Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Contributed to quality improvement initiatives by identifying areas for improvement and proposing actionable solutions.
- Elevated patient care standards by continuously seeking opportunities for professional development and attending relevant workshops or conferences.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
- Excelled in time management skills, enabling completion of all daily tasks while providing exceptional care to patients.
- Advocated for patients'' best interests by maintaining open lines of communication with healthcare providers and facilitating appointments or referrals as needed.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
Assistant Manager and Disability Support Worker
Entrust Disability Services
10.2021 - 09.2022
- Effectively supervised a team of 13 staffs and managed the case load of 3 clients simultaneously.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Developed strong working relationships with staff, fostering positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Education
College Diploma - Social Work
Red Deer Polytechnics
Red Deer, AB04.2021
High School Diploma -
Laval Bilingual High School
Douala, Littoral06.2016
Skills
- Budgeting and finance
- Program Planning
- Staff Training and Development
- Behavioral Management
- Activity Scheduling
- Policy and procedure implementation
- Professional relationships
- Staff Supervision
- Analytical Skills
- Exemplary communication skills
- Emergency Preparedness
- Employee Performance Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Special Need Educational Assistant
Calgary Board of Education
03.2023 - Current
Residential Support Practitioner
Community Living Alternative Services
03.2022 - 03.2024
Assistant Manager and Disability Support Worker
Entrust Disability Services
10.2021 - 09.2022
College Diploma - Social Work
Red Deer Polytechnics
High School Diploma -
Laval Bilingual High School
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