Jullin McCready

Front Line Worker

New Westminster,BC

Summary

Recent graduate with foundational knowledge in Front Line Social Service Work. Hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Work History

Assistant Manager

Toys"R"Us

2011 - 2017

Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Developed strong working relationships with staff, fostering a positive work environment.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Assistant Store Manager

Dollarama

2017 - 2023

Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
I've walked through store areas to identify and proactively resolve issues that are negatively impacting operations.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures.

Education

High School Diploma -

Purpose Secondary School

New Westminster, BC

01-1990

No Degree - Social Service Worker

Douglas College

New Westminster

01-2005

Post-Graduate - Front Line Support Worker

Innervisions Recovery Society

Maple Ridge, BC

01-2025

Skills

Flexible in response to shifting demands
Critical thinking
Maintain focus during challenging circumstances
Active listening
Conflict resolution

Proficient in computer applications
Effective problem resolution
Pertinent keyboarding skills
Team motivation

Certification

Naloxone Certificate (Opioid Poisoning) -2025
Emergency First Aid, St. John Ambulance, Community Care Certificate - 2025
Safety In The Workplace First Aid, St. John Ambulance - 2019 & 2023
FOODSAFE Level 1, Fraser Health - 2025
Crisis and Resource Line, Northern Health Authority - 2009
Crisis and Information Line, Fraser Health Authority; (SHARE) - 2004

Solution Based Experience

Group facilitation
12 Step Programming
Treatment planning and tools
Collaborative goal setting
Generate options for problem-solving
Relapse Prevention/Aftercare
Case Notes and Tracking
Non-Subjective
Non-Judgmental

Volunteer

Treatment Centre House Mom
Crisis Line Call Centre

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