Juliza Flores-Cisneros
Orange Cove
Summary
Dynamic Property Manager with a proven track record at Buckingham Property Management, excelling in payment collection and compliance monitoring. Adept at enhancing tenant satisfaction through effective relationship building and proactive property inspections, resulting in reduced late payments and improved operational efficiency. Skilled multi-tasker committed to fostering a positive living environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Property Manager
Buckingham Property Management
06.2024 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Juvenile Correctional Officer
The County of Fresno
02.2024 - 06.2024
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Prepared reports to document incidents and violations.
- Restrained juvenile inmates when disturbances required physical intervention.
- Coordinated with other law enforcement personnel to exchange information.
Property Manager
Buckingham Property Management
07.2023 - 02.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
On the Job Training Coordinator
Prima Wawona
01.2023 - 07.2023
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
Human Resources Recruiter
Prima Wawona
07.2022 - 01.2023
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
- Partnered with hiring managers to clarify position requirements, ensuring accurate job descriptions and candidate expectations.
- Utilized social media platforms effectively as a tool for sourcing candidates across various industries and functions.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Education
Master of Science - Criminology
California State University, Fresno
Fresno, CA05-2023
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Fair housing mandates
- Multi-family property management
- Compliance monitoring
- Database management
- Skilled multi-tasker
- Data entry
- Critical thinking
- Relationship building
- Decision-making
- Microsoft office
- Administrative leadership
- Creative and adaptable
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Buckingham Property Management
06.2024 - Current
Juvenile Correctional Officer
The County of Fresno
02.2024 - 06.2024
Property Manager
Buckingham Property Management
07.2023 - 02.2024
On the Job Training Coordinator
Prima Wawona
01.2023 - 07.2023
Human Resources Recruiter
Prima Wawona
07.2022 - 01.2023
Master of Science - Criminology
California State University, Fresno
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