Julius Muñoz

• Led troubleshooting efforts for advanced mechanical systems, enhancing operational efficiency.
• Collaborate with fellow technicians, sharing knowledge and acquired skills from years of experience.
• Implement process improvements, reducing downtime and optimizing workflow.
• Oversaw maintenance schedules, ensuring compliance with safety standards and minimizing disruptions.
• Provide solutions and recommendations to clients regarding products.

Employee of the Quarter recipient Q2 2022

• Served and assist customers informing about sales and promotions with knowledgeable friendly support.
• Developed and maintained strong customer relationships to enhance loyalty and drive repeat sales.
• Collaborated with teams to streamline sales processes and improve overall efficiency.
• Trained and mentored new sales representatives, fostering a culture of continuous improvement.
• Maintaining store appearance by organizing display shelves and continually updating inventory stock levels.

• Prepared and cooked diverse menu items following standardized recipes.
• Maintained kitchen cleanliness and organization to ensure food safety compliance.
• Monitored food quality during preparation to meet customer satisfaction standards.
• Trained junior cooks on cooking techniques and kitchen best practices.

• Rent and sell DVD's, DVD players and other electronic devices to passengers for layover and in-flight use.
• Maintained product knowledge to effectively assist customers in making informed purchasing decisions.
• Executed visual merchandising strategies to optimize product displays and drive sales performance.
• Processed sales transactions efficiently while ensuring accuracy in cash handling and register operations.

• Operated automotive tools and equipment to assist in collision repairs.
• Assisted technicians in diagnosing vehicle issues and recommending solutions.
• Maintained clean and organized workspace to promote safety and efficiency.
• Supported senior technicians in completing complex repairs, gaining valuable hands-on experience and technical skills.

• Supervised kitchen staff to ensure adherence to safety and sanitation standards.
• Streamlined food preparation processes, enhancing efficiency and reducing waste.
• Trained and mentored new kitchen team members on operational procedures.
• Coordinated inventory management, optimizing stock levels and minimizing shortages.