Julissa Quezada
Goleta
Summary
Hardworking, energetic individual seeking employment to gain experience and enhance my skills in a professional setting. Strong dependability and willingness to take on new challenges and find creative solutions. I aim to secure an opportunity to enhance my abilities and contribute to the success and values of a company.
Overview
2
2
years of professional experience
Work History
Law Firm Receptionist
Foley Bezek Behle & Curtis
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
- Kept reception area clean and neat to give visitors positive first impression.
Ralphs- Bakery Clerk/Manager
Ralphs Grocery Kroger
08.2022 - 03.2023
- I was brought in initially as a bakery clerk and was given the opportunity to become manager after one month to oversee daily operations of the bakery department.
- I overlooked 3 employees and worked to coordinate schedules, train and direct them effectively, and actively supported their ideas and contributions.
- I was responsible for making sure the daily protocols of ZEBRA android devices were completed and conducting the right signage for price changes weekly.
- I was in charge of completing orders and monthly inventory.
- I maintained the department up to standard by following ECOLAB food safety guidelines, following all Kroger safety and health protocols, and providing fresh and full variety and selections of our products every day.
- I'm experienced with using an oven and proofer to bake fresh bread, pastries, and desserts, as well as decorating cakes.
- I arranged bakery displays according to proper schematic and showcased aesthetically pleasing baked goods, cakes, and pies to drive product sales.
- I built customer loyalty and retention by delivering excellent shopping experience while creating positive impression of business.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- I advocated for the company's core value to Feed the Human Spirit- by providing friendly service, providing everything fresh, and uplifting and caring for my associates.
Store Associate
In-N-Out Burger
05.2022 - 09.2022
- I got a food handlers certificate, prepped and made food according to In-N-Out standards and guidelines.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- I always followed instructions to completion and did my best to volunteer my efforts and be a reliable employee.
Education
University Degree - History B.A., Art Minor
University of California, Santa Barbara
06.2025
High School Diploma -
Ridgeview High School
Bakersfield, CA2020
Skills
- Excellent communicator
- Well-Organized
- Fast Learner
- Flexible
- Positive Attitude
- Food Handling Safety
- Cash Handling
- Sales Promotion
- Telephone skills
- Data Entry
Timeline
Law Firm Receptionist
Foley Bezek Behle & Curtis
02.2024 - Current
Ralphs- Bakery Clerk/Manager
Ralphs Grocery Kroger
08.2022 - 03.2023
Store Associate
In-N-Out Burger
05.2022 - 09.2022
University Degree - History B.A., Art Minor
University of California, Santa Barbara
High School Diploma -
Ridgeview High School
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