Julissa Mercado
Arcata
Summary
Dedicated and detail-oriented professional with experience in customer service and childcare. Known for strong time management and teamwork abilities, successfully enhancing client satisfaction and engagement through effective communication and organized activities.
Overview
2
2
years of professional experience
Work History
Babysitter
Private Family Client
06.2024 - 08.2025
- Supervised daily activities, ensuring safety and engagement for children.
- Designed and implemented innovative play and educational activities to enhance learning experiences.
- Communicated effectively with parents regarding child behavior and progress.
- Managed meal preparation and dietary needs according to family preferences.
Cashier
WaBa Grill
02.2024 - 06.2024
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash management, including balancing registers at shift end for accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Girl Scout Volunteer
Girl Scouts of USA
04.2023 - 01.2024
- Facilitated community engagement through organizing events and activities for local troops.
- Developed lesson plans and educational materials to enhance girls' learning experiences.
- Mentored young scouts in outdoor skills, leadership, and teamwork principles.
- Coordinated logistics for troop meetings, ensuring effective use of resources and time management.
- Boosted fundraising efforts for local community causes through coordinating events and campaigns alongside other volunteers.
- Enhanced troop communication by organizing and leading regular meetings, fostering a positive environment for open discussion.
- Supervised girl scout cookie sales by organizing distribution networks and tracking the progress of each member''s efforts.
- Developed leadership skills in young girls with the implementation of age-appropriate training programs.
Education
No Degree - Political Science
California State Polytechnic University, Humboldt
Arcata, CA05-2029
High School Diploma -
Granada Hills Charter High School
Granada Hills05-2025
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Critical thinking
- Dependability
- Flexible scheduling
- Maintaining safe environment
- Attention to detail
Languages
Spanish
Professional Working
Interests
- Gardening
- Hiking
- Documenting and sharing travel experiences
- Yoga
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Babysitter
Private Family Client
06.2024 - 08.2025
Cashier
WaBa Grill
02.2024 - 06.2024
Girl Scout Volunteer
Girl Scouts of USA
04.2023 - 01.2024
No Degree - Political Science
California State Polytechnic University, Humboldt
High School Diploma -
Granada Hills Charter High School