Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Julissa Mercado

Arcata

Summary

Dedicated and detail-oriented professional with experience in customer service and childcare. Known for strong time management and teamwork abilities, successfully enhancing client satisfaction and engagement through effective communication and organized activities.

Overview

2
2
years of professional experience

Work History

Babysitter

Private Family Client
06.2024 - 08.2025
  • Supervised daily activities, ensuring safety and engagement for children.
  • Designed and implemented innovative play and educational activities to enhance learning experiences.
  • Communicated effectively with parents regarding child behavior and progress.
  • Managed meal preparation and dietary needs according to family preferences.

Cashier

WaBa Grill
02.2024 - 06.2024
  • Processed customer transactions efficiently using POS systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted in training new cashiers on register operations and customer service protocols.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash management, including balancing registers at shift end for accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Girl Scout Volunteer

Girl Scouts of USA
04.2023 - 01.2024
  • Facilitated community engagement through organizing events and activities for local troops.
  • Developed lesson plans and educational materials to enhance girls' learning experiences.
  • Mentored young scouts in outdoor skills, leadership, and teamwork principles.
  • Coordinated logistics for troop meetings, ensuring effective use of resources and time management.
  • Boosted fundraising efforts for local community causes through coordinating events and campaigns alongside other volunteers.
  • Enhanced troop communication by organizing and leading regular meetings, fostering a positive environment for open discussion.
  • Supervised girl scout cookie sales by organizing distribution networks and tracking the progress of each member''s efforts.
  • Developed leadership skills in young girls with the implementation of age-appropriate training programs.

Education

No Degree - Political Science

California State Polytechnic University, Humboldt
Arcata, CA
05-2029

High School Diploma -

Granada Hills Charter High School
Granada Hills
05-2025

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Critical thinking
  • Dependability
  • Flexible scheduling
  • Maintaining safe environment
  • Attention to detail

Languages

Spanish
Professional Working

Interests

  • Gardening
  • Hiking
  • Documenting and sharing travel experiences
  • Yoga
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Babysitter

Private Family Client
06.2024 - 08.2025

Cashier

WaBa Grill
02.2024 - 06.2024

Girl Scout Volunteer

Girl Scouts of USA
04.2023 - 01.2024

No Degree - Political Science

California State Polytechnic University, Humboldt

High School Diploma -

Granada Hills Charter High School
Julissa Mercado