JULISSA LORA
San Diego,CA
Summary
Motivated College Student and Service Worker with exceptional social skills and interpersonal communication abilities. Actively pursuing to create a lively and inclusive environment for all.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
- Facilitated team discussions to address challenges and implement changes.
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Taught proper procedures and strategies for success to new employees
- Conducted regular inventory checks to maintain stock levels.
- Trained staff on customer service best practices for improved interactions.
Crew Member
Wingstop
02.2021 - 10.2021
- Worked well with teammates and accepted coaching from the management team
- Collaborated with team members to complete orders
- Took orders, prepared meals, and collected payments
Janitor
Sierra Building Care
09.2019 - 09.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Kept building spaces and premises clean inside and outside
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
Education
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
San Diego, CA05.2025
High School Diploma -
Gompers Preparatory Academy
San Diego, CA06.2021
Skills
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
Timeline
Shift Supervisor
Starbucks
10.2021 - Current
Crew Member
Wingstop
02.2021 - 10.2021
Janitor
Sierra Building Care
09.2019 - 09.2021
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
High School Diploma -
Gompers Preparatory Academy
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