Detail-oriented professional with experience in front desk operations and medical billing. Known for exceptional problem-solving abilities and effective collaboration, driving improvements that enhance service delivery and operational efficiency.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Unified Vision Partners
Oxnard, CA
02.2024 - Current
Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated communication between departments to streamline service delivery and enhance collaboration.
Maintained accurate records of appointments and client interactions using electronic management systems.
Medical Biller
Gregory R Spencer MD
Oxnard, CA
09.2017 - 02.2024
Processed insurance claims efficiently to ensure timely reimbursements.
Reviewed medical billing codes for accuracy and compliance with regulations.
Collaborated with healthcare providers to resolve billing discrepancies promptly.
Implemented workflow improvements that enhanced billing efficiency and accuracy.
Cashier
Westside Plaza Cleaners
Oxnard, CA
09.2015 - 09.2017
Processed customer transactions efficiently using point-of-sale systems.
Managed cash register operations, ensuring accurate financial reporting.
Provided exceptional customer service, fostering a welcoming environment.
Assisted in handling customer inquiries and resolving complaints promptly.