Julissa Balboa
Indio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
6
6
years of professional experience
Work History
Electronic Monitoring Technician
Sentinel Offender Services
09.2022 - Current
- Provided training to team members on proper use of monitoring tools, increasing proficiency across the department.
- Improved response times by creating a comprehensive incident management process for addressing system alerts.
- Maintain detail records of client interactions, progress, and incidents.
- Working directly with law enforcement and probation to ensure a coordinated approach to monitoring and support as needed.
- Conduct regular check ins with individuals under house arrest through phone calls and various electronic monitoring systems.
- Enhanced system performance by conducting regular monitoring and maintenance of equipment.
Commissary Worker
Keefe Commissary, TKC Holdings
05.2021 - 07.2023
- Receive and process orders for inmates.
- Working directly with Riverside County Sheriffs Correctional Deputies
- Maintained confidentiality and security of records.
- Adhering to all safety and sanitation guidelines
- Maintain cleanliness in the organizations of commissary area.
Deli & Bakery Associate
Walmart
03.2020 - 08.2022
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
Cashier
ARCO AMPM
10.2018 - 12.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning bar codes.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
Education
No Degree - Criminal Justice
College of The Desert
Palm Desert, CAHigh School Diploma -
Shadow Hills High School
Indio, CA06.2018
Skills
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Cashier experience
- Safety awareness
- Equipment cleaning
- Production monitoring
- Inventory control
- Troubleshooting
- Equipment maintenance
- Equipment inspection
- Operation Monitoring
Languages
Spanish
Timeline
Electronic Monitoring Technician
Sentinel Offender Services
09.2022 - Current
Commissary Worker
Keefe Commissary, TKC Holdings
05.2021 - 07.2023
Deli & Bakery Associate
Walmart
03.2020 - 08.2022
Cashier
ARCO AMPM
10.2018 - 12.2019
No Degree - Criminal Justice
College of The Desert
High School Diploma -
Shadow Hills High School
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