Julisa Agraz
Santa Paula,CA
Overview
9
9
years of professional experience
Work History
Administrative Office Professional I
Santa Barbara County Sheriff's Office
08.2024 - Current
- Maintain accurate and confidential records
- Manage multi-line phone systems and respond to inquires from staff, inmates and public
- Demonstrate strong organizational skills in managing files and documentation
- Process incoming individuals during jail bookings
- Review and process paperwork for inmate release
- Issue citations accurately and efficiently
- Perform duties under a high pressure and fast-paced environment
- Process payments and handle transactions
- Provide support to team members to ensure smooth operations
- Reviewed files, records and other documents to obtain information to respond to requests.
PARALEGAL
Howard J. McClure & Associates
03.2021 - 08.2024
- Developed and entered various case materials into computer database
- Maintained contact with clients to ensure that all deadlines were met throughout the legal process
- Supported attorneys in client meetings with administrative assistance and documentation
- Answered incoming inquiries or distributed to attorneys
- Organized evidence to prepare for trial
- Coordinated meetings between attorneys and clients regarding ongoing cases
- Monitored deadlines associated with filing dates or responses due from opposing parties
- Handled sensitive and proprietary information with discretion and confidentiality
- Developed a strong understanding of the legal system, including relevant laws and procedures
- Met with clients to conduct interviews and gain case information
- Prepared legal documents and filed them in court
- Responded quickly to meet customer needs and resolve problems
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
TELLER
Continental Currency Services
07.2020 - 03.2021
- Balanced cash drawer daily at the end of each shift to ensure accuracy
- Utilized currency-counting machine to count currency and coins
- Entered customer transactions into computers to record transactions and issue computer-generated receipts
- Followed department policies and completed required paperwork for each transaction
- Used computers and calculators to calculate daily transactions
- Greeted customers with professionalism and friendly and courteous demeanor
- Prepared and verified cashier's checks
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
- Processed and maintained records of customer loans
- Monitored bank vaults to ensure cash balances were correct
- Informed customers about foreign currency regulations and computed transaction fees for currency exchanges
CASHIER
Coach
12.2019 - 07.2020
- Ensured compliance with all company policies related to cash handling procedures
- Informed customers of special promotions, loyalty programs, and discounts
- Supported other departments within the store by providing assistance when needed
- Followed all safety protocols while handling money
- Counted cash drawers at beginning of shifts to verify correct amounts
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Greeted customers entering store and responded promptly to customer needs.
CASHIER
Wetzel's Pretzel's
03.2016 - 02.2020
- Assisted with closing duties such as counting money and reconciling receipts
- Followed all safety protocols while handling money
- Tracked inventory levels accurately to ensure adequate stock is available for sale
- Trained new cashiers in the use of cash registers and processing payments
- Greeted and informed customers of products, fostering positive store experiences
- Operated cash register and accurately processed payments
- Counted and balanced cash drawer at the beginning and end of each shift
- Informed customers of special promotions, loyalty programs, and discounts
- Used POS system to complete purchases for customers
- Provided efficient and courteous service to customers
Education
HIGH SCHOOL DIPLOMA - General Studies
Buena High School
Ventura, CA06.2019
Skills
- Intake Services
- Customer Support
- Appointment Booking
- Cash Handling
- File organization
- Document management
- Records management
- Meeting scheduling
- Customer service
- Time management
- Organizing and categorizing
- Office administration
- Prioritizing work
- Data entry
- Meticulous attention to detail
- Payment processing
Languages
Spanish
Native or Bilingual
Timeline
Administrative Office Professional I
Santa Barbara County Sheriff's Office
08.2024 - Current
PARALEGAL
Howard J. McClure & Associates
03.2021 - 08.2024
TELLER
Continental Currency Services
07.2020 - 03.2021
CASHIER
Coach
12.2019 - 07.2020
CASHIER
Wetzel's Pretzel's
03.2016 - 02.2020
HIGH SCHOOL DIPLOMA - General Studies
Buena High School