Dynamic professional with a proven track record at Wells Fargo, NA, adept in leveraging customer service and complex problem-solving skills to enhance team productivity and project success. Excelled in fostering stakeholder relationships and risk management, significantly boosting efficiency and collaboration. Demonstrates leadership and a commitment to workplace safety, driving positive outcomes in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Execution Associate
Wells Fargo, NA
03.2004 - 10.2024
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Developed comprehensive risk management plan, significantly reducing potential disruptions.
Warehouse Forklift Operator
Genuine Parts Distributors
02.2000 - 12.2004
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Unloaded and stacked materials by raising and lowering lifting devices.
Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA
Associate of Arts - Communications
East Los Angeles College
Monterey Park, CA
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Workplace safety
Customer engagement
Decision-making
Complex Problem-solving
Courteous and professional
Oral communication
Flexible schedule
Certification
Certified Data Professional (CDP)
Forklift Certification
Languages
English
Spanish
Timeline
Business Execution Associate
Wells Fargo, NA
03.2004 - 10.2024
Warehouse Forklift Operator
Genuine Parts Distributors
02.2000 - 12.2004
Certified Data Professional (CDP)
Forklift Certification
High School Diploma -
Bell Gardens High School
Associate of Arts - Communications
East Los Angeles College
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