Julio Todakee
Retail Sales Representative
Santa Maria,CA
Summary
Hello! I am a detailed and customer-focused individual with over 2 years of experience in administrative support, retail operations, and team leadership. I am skilled in recordkeeping, data entry, and cash handling with a proven ability to maintain accuracy under pressure. I have a strong background in responding to customer inquiries, preparing reports, and supporting daily business operations. I am adept at juggling multiple priorities, maintaining composure in fast-paced environments, and collaborating effectively with internal and external patrons. Seeking to leverage transferable skills in a public sector role as an Account Clerk with the City of Grover Beach.
Overview
4
4
years of professional experience
1
1
Language
Work History
Retail Sales Representative
T-Mobile
San Luis Obispo, California
07.2025 - Current
- Maintained accurate customer and sales records while processing financial transactions, aligning with recordkeeping responsibilities.
- Assisted in preparing store-level reports, logging inventory, and supporting daily reconciliation—relevant to posting, balancing, and checking financial data.
- Delivered exceptional customer service by responding to inquiries, troubleshooting account issues, and explaining billing—directly aligned with customer orientation.
- Collaborated with team members and management to meet sales targets, while ensuring compliance with company procedures.
- Operated POS systems, and processed daily transactions, returns, and deposits.
- Researched, trained, and learned new systems implemented to help process customer transactions as the company introduces them.
Harvest Operator
Oasia Farms
Nipomo, California
09.2024 - 07.2025
- Maintained harvest records and production logs with a high degree of accuracy.
- Supported shipping, receiving, and invoicing tasks—experience similar to preparing purchase orders and reconciling data.
- Performed data entry and tracked inventory.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
Kitchen Staff Member
Klondike Pizza Inc.
05.2024 - 10.2024
- Delivered courteous service to customers in a high-volume restaurant, emphasizing teamwork and composure.
- Handled cash transactions and reconciled daily receipts.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Learned other teammates' work tasks to train as backup.
Retail Assistant Manager
T-Mobile
San Luis Obispo, CA
02.2022 - 05.2024
- Delivered exceptional customer service in a high-volume retail environment, both in-person and over the phone.
- Resolved customer concerns with professionalism and diplomacy, often under stressful conditions.
- Supervised staff and maintained daily operations, including cash handling, scheduling, and inventory
control. - Controlled operational compliance, safety, and business standards to maximize efficiency and comply with corporate policy.
- Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
- Controlled store inventory and reviewed cash handling and operations reports.
Education
Associate of Science - Computer Science
Allan Hancock College
Santa Maria, CA11-2027
High School Diploma -
Pioneer Valley
Santa Maria06.2020
Skills
- Microsoft Word, Excel, Outlook
- POS Systems
- Data Entry & Filing
- Typing Speed: 50 WPM
- Teamwork and collaboration
- Customer service
- Autonomous
- Order processing
Timeline
Retail Sales Representative
T-Mobile
07.2025 - Current
Harvest Operator
Oasia Farms
09.2024 - 07.2025
Kitchen Staff Member
Klondike Pizza Inc.
05.2024 - 10.2024
Retail Assistant Manager
T-Mobile
02.2022 - 05.2024
Associate of Science - Computer Science
Allan Hancock College
High School Diploma -
Pioneer Valley
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