Julio Romanutti

• Worked closely with management team to maintain the overall appearance and organization of vehicles displayed on and around the facility and keeping all vehicles parked in correct areas.
• Driving of vehicles to and from storage sites and assisting in company runs directed from supervisor and general management.
• Participated in signing, inspection and documentation of dealer trades and vehicle drop offs.
• Supported sales team in washing, cleaning and gassing of all vehicles to achieve the best standards in customer satisfaction.

*Two Tenureships Date Specification*

September 2019 - July 2021

February 2023 - November 2023

David Chichelnik (Brand Manager PFAFF Porsche) -

647 292 2043

Dchichelnik@porschecentrevaughan.com

• Engaged the walking of guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.
• Engaged and educated prospective customers and current owners through calls, emails or text and outbound events to educate them about Hyundai's product offering and answering questions.
• Helped Hyundai maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential.
• Actively contributed to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales.
• Effectively and efficiently support the delivery and installation the entire Hyundai eco-system.
• Provided the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership.

• Prepared, staged, and charged customer vehicles in advance of their scheduled delivery appointment
• Educated new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level.
• Executed customer documents on delivery day.
• Demonstrated a mastery of all Hyundai products and services.
• Conducted direct deliveries from Delivery Centers to customer home.
• Performed additional responsibilities as assigned to meet business needs.

* Lee Chenoweth ( Sales Manager Zanchin Hyundai) -

647 861 4760

Leechenoweth@genesismaple.com

• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Analyzed customer data to uncover trends in purchasing behavior, informing future sales tactics and strategies for optimal results.
• Increased efficiency and team productivity by promoting operational best practices.
• Resolved customer issues and concerns through prompt, professional communication, leading to improved client retention rates.

Jacqui Robb (Human Resource & Bookkeeper)

905 857 7888

Jacqui Robb@caledonchrysler.com

• Maximized sales opportunities with every customer by using current selling techniques and company programs.
• Provided coverage and assistance in all areas of the store where business needs require and as associate training supports. (Includes; Technology, Furniture and Office Supplies)
• Communicated regularly with manager to maximize sales.
• Maintained company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays.
• Properly secured all company assets and physical inventory.
• Complete understanding of all company policies and procedures related to this position, as outlined in the training checklist.
• Maintained general cleanliness of all areas, including receiving area, lunchroom and washrooms as assigned, according to company standards.
• Checked all sources of communication for information (white boards, bulletin boards, portal, etc).
• Identified and communicating suggestions for improvements in all areas of business.
• Ensured the proper use and care of all equipment.
• Maintained a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.

Gideon (Staples Manager) - 647 838 5526

Gideon.arhinful@gmail.com