Julio Ramirez
Victoria,BC
Summary
Experienced customer service professional bringing 10 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Logistics Coordinator
RAGUSA Transport
03.2020 - Current
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Tracked orders and notified customers of status
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Monitored of logistics operations to identify areas for improvement.
Logistics Coordinator
Multitrans EI
02.2018 - 01.2020
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Trained new employees on logistics procedures
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Established an effective communication system between departments involved in logistics coordination
Operations Coordinator
FEMSA Logistics
09.2015 - 02.2017
- Reduced costs with meticulous budget management and resource allocation
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals on transportation
- Collaborated with sales team to identify opportunities for growth and expansion.
- Negotiated contracts with vendors, securing competitive pricing for services.
Driver Supervisor
Corporative Service Jaguar & Celadon Trucking
01.2014 - 08.2015
- Improved driver performance by implementing comprehensive training programs and regular evaluations; and Enhanced communication between drivers and dispatchers
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Coordinated with drivers to organize timely pickup and delivery.
- Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
- Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
Trade Officer - Global Trade Services
Servicios De Administracion Tributaria SAT
09.2012 - 04.2013
- Conducted regular training sessions for staff members to improve their understanding of trade finance products and best practices.
- Discussed options with clients and provided informed suggestions for the merchandise entering the country
- Regulation of materials entering the country
- Payment of contribution for import and export
Community Center Assistant
Gobierno Del Estado De Nuevo Leon
12.2010 - 08.2012
- Enhanced community engagement by organizing and promoting various events and activities.
- Supported the development of new programs for diverse populations, addressing specific community needs.
- Improved facility usage rates by maintaining an inviting and well-organized environment.
- Managed daily operations, ensuring smooth functioning of the community center as a whole.
- Collaborated with local organizations and businesses to establish partnerships that benefited the community center and its members.
- Coordinated volunteer efforts, enabling greater support for center activities and initiatives.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Tourism Coordinator
Senda Group
05.2008 - 09.2010
- Enhanced visitor experience by developing and implementing engaging tourism programs on Mexico
- Increased tourist satisfaction through effective coordination of services and activities whit the hotels
- Collaborated with local businesses to promote regional attractions, boosting tourism revenue for the area.
- Coordinated transportation logistics for guests, ensuring seamless travel experiences during their visits to the region.
- Evaluated competitor offerings within the tourism sector, identifying opportunities for differentiation that could attract more visitors to our region.
Receptionist
Accor Hotels And Resorts
05.2007 - 05.2009
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Logistics, Customs, Tourism
Politics And Public Administration Faculty
Monterrey NL, Mx06.2009
Skills
- Driver Scheduling
- Transportation Management
- Expense Management
- Supply Chain Operations in Transport
- Customer Service
- Fleet Management
Languages
English
Limited Working
Timeline
Logistics Coordinator
RAGUSA Transport
03.2020 - Current
Logistics Coordinator
Multitrans EI
02.2018 - 01.2020
Operations Coordinator
FEMSA Logistics
09.2015 - 02.2017
Driver Supervisor
Corporative Service Jaguar & Celadon Trucking
01.2014 - 08.2015
Trade Officer - Global Trade Services
Servicios De Administracion Tributaria SAT
09.2012 - 04.2013
Community Center Assistant
Gobierno Del Estado De Nuevo Leon
12.2010 - 08.2012
Tourism Coordinator
Senda Group
05.2008 - 09.2010
Receptionist
Accor Hotels And Resorts
05.2007 - 05.2009
Logistics, Customs, Tourism
Politics And Public Administration Faculty
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