Julio Montalvo
Dinuba
Summary
Skilled Lube Technician and Sales Associate with a track record of enhancing customer loyalty at Dinuba Tires and Lowes Home Improvement. Expert in oil changes and tire rotations, coupled with exceptional customer service skills. Proven ability to solve problems and communicate effectively, ensuring customer satisfaction and repeat business. Dedicated to maintaining high-quality standards and safety.
Overview
3
3
years of professional experience
Work History
Lube Technician
Dinuba Tires
10.2023 - 07.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
Sales Associate
Lowes Home Improvment
11.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Reedley High School
Reedley, CA05-2019
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Tire changing and rotation
- Oil change expertise
- Inspecting vehicles
- Customer relations
- Attention to detail
- Verbal and written communication
- Hardworking and dedicated
- Team player
Languages
Spanish
Native or Bilingual
Timeline
Lube Technician
Dinuba Tires
10.2023 - 07.2024
Sales Associate
Lowes Home Improvment
11.2021 - 04.2023
High School Diploma -
Reedley High School
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