JULIO LAINEZ
North Hollywood
Summary
Motivated individual with over 8 years of experience in multiple sales industries. I am recognized for my professionalism, customer Service experience and exceeding company quotas. I pride myself in being a top performer in every industry I've applied my self to, keeping long term customer relationships and having the ability to respond positively to constructive criticism. I'm looking to apply my skills and experience in a new sales environment that is challenging and suits my interest.
Overview
9
9
years of professional experience
Work History
Sales Associate
T-Mobile
01.2019 - 12.2024
- Ability to Communicate effectively with New and Current customers to understand their needs and solve problems, while driving the sale to exceed my monthly quota
- Consistently learn new company promotions, upcoming products and policies to provide an excellent customer service experience
- Built customer loyalty and retention by following up with a monthly call to see how product purchased was preforming and to update on new sales promotions to increase sales
- Follow up with leads twice a week that weren't closed at the point of sales to see what we can do to earn their business
- Worked organized events at fairs, swap meets and stadiums to drive outside sales
- #1 Sales associate in 4 different districts and 2 regions multiple times Winner Circle award recipient (top 20% in sales nationwide)
Sales Representative
Ford
05.2023 - 12.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Associate
Buckle
01.2016 - 01.2019
- Provided a welcoming shopping experience for customers which gave me the ability to recommend clothing products In order to increase my product per sale metrics
- Held the highest monthly sales average per customer for 2 years straight
- Trained team members on effective sales methods to increase store production as a whole unit and was promoted as the managers assistant after 2 years
Education
Business Administration -
Mt. San Antonio College
01.2016
Business Administration -
Fresno City College
Fresno, CA01.2015
Mendota High School
Mendota, CA06-2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal tracking
- Client account management
- CRM software proficiency
- Cold calling
Languages
Spanish
Professional Working
Timeline
Sales Representative
Ford
05.2023 - 12.2023
Sales Associate
T-Mobile
01.2019 - 12.2024
Sales Associate
Buckle
01.2016 - 01.2019
Business Administration -
Mt. San Antonio College
Business Administration -
Fresno City College
Mendota High School
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