Julio Aguillon Vazquez
Twentynine Palms
Summary
Adept at enhancing team proficiency and customer satisfaction, I streamlined repair and customer service processes at the Marine Corps and CircusTrix. Leveraging leadership qualities and weapon maintenance expertise, I improved repair turnaround and customer experience, demonstrating exceptional problem-solving and communication skills. I also have great communication skills and do extremely well in giving the highest customer satisfaction.
Overview
4
4
years of professional experience
Work History
Small Arms Repairer
Marine Corps
11.2021 - Current
- Achieved timely repair completion by managing work orders and prioritizing tasks based on urgency and importance.
- Provided training to junior technicians on proper small arms repair techniques, enhancing overall team proficiency.
- Streamlined the ordering process for replacement parts by maintaining accurate inventory records and establishing relationships with reliable suppliers.
- Enhanced firearm functionality by meticulously inspecting and diagnosing malfunctions in small arms weapons.
- Demonstrated adaptability by servicing a diverse range of firearms including handguns, rifles, shotguns.
- Reduced equipment downtime by maintaining detailed records of repairs, parts usage, and warranty information.
- Maintained a safe working environment by adhering to established safety guidelines and protocols during all repair activities.
- Increased repair efficiency by disassembling, cleaning, and reassembling various types of firearms for maintenance purposes.
- Conducted comprehensive quality control checks on repaired weapons, ensuring all items met or exceeded required standards before returning them to service.
Front Desk Assistant
CircusTrix
06.2021 - 11.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Handled payment and bill processing, change giving and payment collecting for guests.
Cashier
Dollar Tree
11.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor Of Education - Education
University of Arizona Global Campus
Chandler, AZ07.2027
Skills
- Leadership qualities
- Parts replacement
- Weapon maintenance
- Safety procedures
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Small Arms Repairer
Marine Corps
11.2021 - Current
Front Desk Assistant
CircusTrix
06.2021 - 11.2021
Cashier
Dollar Tree
11.2020 - 05.2021
Bachelor Of Education - Education
University of Arizona Global Campus
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