Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Ice Cream Scooper
Bilboquet
05.2022 - 09.2023
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Operated cash register, taking payments and issuing customer receipts.
Waitress
Chez Matis Traiteur
03.2023 - 08.2023
Ordered food items and supplies needed to fulfill catering jobs.
Cooked for large groups of people and managing various types of food for large events.
Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
Busgirl
Brasserie Bernard
05.2021 - 11.2021
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Cashier
La Queue de Cochon
05.2021 - 08.2021
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clerk
Mamie Clafoutis
05.2021 - 08.2021
Maintained tidy and organized work area to comply with cleanliness standards.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Cashier
McDonald's
05.2020 - 04.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Commerce - Finance
Concordia University
Montreal, QC
04.2027
High School Diploma -
Collège Stanislas
Montreal, QC
06.2023
PIX Certificate - Technology
Collège Stanislas
Quebec, QC
05.2023
Skills
Time Management
Verbal Communication
Guest Relations
Excellent People Skills
Customer Service
Sales Trends
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Volunteering
Collège Stanislas
Prom Comitte
Communicating with caterers, managers, event planners and decoration teams in order to assure a perfect night for our cohort
Organisatrice panier de Noël
Leading a winter project in which foods and material goods are collected to give single-parent families a better Christmas
Projet Lien
Linking with children lacking a parental figure and mentoring them
Tutoring
Targeting student's weaknesses to help them improve
Stan Vert
Actively participating in the environmental school club