Juliette Bergman
Chatsworth
Summary
As a person with a strong work ethic, effective communication skills and a positive outlook, I am confident in my ability to accomplish any task presented. Furthermore, I am highly organized, promote teamwork, and can effectively coordinate complex responsibilities. Most importantly, I am extremely punctual and dependable in every situation handed to me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Lockton Insurance Brokers
Los Angeles, CA
02.2023 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Acted as the main point of contact in matters relating to client concerns and needs
- Assisted on a $2 million book of business
- Managed 300 accounts
- Managed account receivables for assigned accounts, ensuring timely payments
- Resolved client concerns in a timely manner
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions
- Identified customer needs by asking questions, and advising on the best solutions
- Established strong relationships with decision-makers within the market
- Collaborated with cross-functional teams to deliver comprehensive account strategies and solutions.
Beverage Cart Attendant
The Oaks Club at Valencia
Valencia, CA
04.2021 - 02.2023
- Stocked beverage cart fully to engage in rounds on golf course
- Implemented safe working policies and food handling while maintaining impeccable service
- Prepared and served cold, hot and mixed beverages to guests
- Greeted guests with friendliness and professionalism
- Effectively multitasked within a fast-paced environment
Preschool Teacher
Little Dreamers Early Childhood Center
Thousand Oaks, CA
07.2020 - 04.2021
- Provide tools and resources for children to use and explore during learning and play activities
- Cared for students aged 2-4
- Develop and maintain positive relationships with students and parents
- Establish and enforce rules of behavior for children in their classroom
- Create lesson plans and set up classroom daily for students
- Teach problem-solving skills
Education
Bachelor of Arts - Psychology
California State University - Channel Islands
Camarillo, CA05-2023
Associate of Arts - Psychology
Moorpark College
Moorpark, CA05-2021
High School Diploma -
Louisville High School
Woodland Hills, CA05-2017
Skills
- Excellent communication skills
- Punctual
- Optimistic
- Dependable
- Issue resolution
- Strong organizational skills
- Energetic work attitude
- Telephone skills
- Multitasking
- Optimal customer service
- Client relations
- Account management
- Strategic planning
Certification
California Property & Casualty Insurance Broker- Agent License
License #: 4533010
Timeline
Account Manager
Lockton Insurance Brokers
02.2023 - Current
Beverage Cart Attendant
The Oaks Club at Valencia
04.2021 - 02.2023
Preschool Teacher
Little Dreamers Early Childhood Center
07.2020 - 04.2021
Associate of Arts - Psychology
Moorpark College
High School Diploma -
Louisville High School
Bachelor of Arts - Psychology
California State University - Channel Islands
References
Brittni Harvey
Associate Director / Team Lead
Lockton Insurance Brokers
(808)745-5226