Summary
Overview
Work History
Education
Skills
Related Experience
Training
Education And Training
Languages
Innovative Field Placement Award Fall 2023
Timeline
Generic

Juliet Amortegui

Mississauga,ON

Summary

Professional Summary

Energetic and adaptable Child and Youth Care Worker with strong values and determination, passionate about supporting female-identifying survivors of sex trafficking. Thrives in challenging environments, remaining calm and resourceful in complex situations. Currently completing a Child and Youth Care diploma at Sheridan College, with a strong foundation in trauma-informed care, crisis intervention, and behavior management. Skilled in providing in-the-moment interventions, facilitating life skills programming, and fostering a safe and supportive environment where individuals can heal and rebuild their lives.

Brings over eight years of experience in social services, education, and mentorship, including work with EFry's -BMH house, where responsibilities include some meal preparation, physical activities, coaching in life skills programming, and emotional support. Adept at building trusting relationships, collaborating with multidisciplinary teams, and creating a structured environment that promotes personal growth and resilience.

A team player who values collaboration and mutual support, always stepping up to assist coworkers and ensure the best possible outcomes for clients. Quick-thinking, proactive, and determined, with a strong sense of integrity and a commitment to helping others succeed.

Fluent in English and Spanish, with strong communication, leadership, and advocacy skills. Holds a valid driver’s license and reliable transportation to support work-related travel needs. Passionate about making a meaningful impact in the lives of those served by EFry.

Overview

17
17
years of professional experience

Work History

Child and Youth Care Practitioner

Elizabeth Fry Society – Bonnie McPhee House
09.2024 - Current

Child and Youth Care Worker | Elizabeth Fry Society – BMH

Passionate about supporting and empowering at-risk youth, providing trauma-informed care to female-identifying survivors of sex trafficking (ages 16-24) in a residential setting. Focused on building trust, fostering resilience, and equipping youth with essential life skills to navigate their transition toward independence.

  • Engage in daily routines, offering in-the-moment interventions to support emotional regulation, conflict resolution, and problem-solving skills.
  • Lead house programming sessions, teaching critical topics such as personal safety, healthy relationships, self-care, and independent living.
  • Encourage healthy lifestyle habits by preparing nutritious meals and leading physical activities that promote well-being.
  • Use a strengths-based approach to identify each resident’s unique abilities, helping them set meaningful goals for education, employment, and reintegration into the community.
  • Collaborate with a team to provide comprehensive case management, safety planning, and individualized support.

Driven by a deep commitment to making a difference, creating a safe, supportive, and empowering environment where young women can heal, grow, and build a future filled with possibilities.


Child and Youth Care Practitioner (Practicum)

Vianney Academy of Learning
09.2023 - 04.2024
  • Dedicated and compassionate Child and Youth Care (CYC) professional with experience providing individualized therapy interventions to support student learning and development.
  • Skilled in implementing Neurodevelopment Through Movement therapy to enhance concentration, processing speed, and self-regulation.
  • Strong relational approach, fostering trust and meaningful connections with students to create a safe, supportive environment for growth.
  • Passionate about strength-based, trauma-informed care that empowers students to overcome learning challenges through positive, developmentally appropriate interventions.
  • Provided crisis intervention when necessary by de-escalating volatile situations calmly and effectively using practiced techniques within prescribed protocols. Managed challenging behaviors proactively through positive reinforcement techniques that encouraged self-regulation among clients.
  • Implemented engaging recreational activities, promoting healthy social interactions among children and adolescents.
  • Developed strong rapport with clients, fostering trust and open communication to better understand their needs.
  • Mentored and trained new students in Neurodevelopmental Therapies within the special education department, as entrusted by my supervisor due to my expertise and passion. Provided hands-on guidance in implementing therapy techniques, ensuring best practices for supporting students with autism spectrum disorders. Demonstrated strong leadership and instructional skills, fostering confidence and competence in new trainees while enhancing student outcomes.

Co-Founder & Operations Manager

J & G Transportation Solutions
01.2020 - Current
  • Entrepreneurial and hands-on business owner with experience in transportation and logistics management. Founder and co-manager of J & G Transportation Solutions, a family-run delivery service operating as owner-operators for companies like CEVA, GoFor, and Downtown Trucking.
  • Skilled in managing daily operations, handling documentation, and coordinating logistics to ensure timely and efficient deliveries. Experienced in dispatching, route planning, and problem-solving to optimize workflow.
  • Trained and coordinated personnel to improve efficiency, ensuring smooth day-to-day operations. Always looking for ways to streamline processes, keep customers happy, and help the business grow.

Children's Ministry Teacher/Sunday School

New Arising / Nuevo Amanecer Community Center
07.2010 - 06.2022
  • Dedicated educator and mentor with 12 years of experience serving in a community center and Christian church.
  • Taught Bible lessons, life skills, and values-based education to children and youth, fostering character development and social responsibility.
  • Adapted lesson plans to engage diverse age groups and learning styles, incorporating interactive activities such as games, crafts, and high-energy discussions.
  • Built lasting relationships with students, parents, and colleagues through open communication and a supportive classroom culture. Motivated learners with creative, interest-based assignments while reinforcing positive behavior.
  • Collaborated with church leadership to enhance youth ministry programs, contributing to the growth and engagement of the congregation.

Home Daycare/homeschooling Provider

Independent Provider
09.2007 - 09.2021
  • Caring and experienced homeschool provider working with children and youth, using daily routines to teach essential life skills through role modeling, conflict resolution, and advocacy.
  • Fostered a nurturing environment by tailoring education to each child’s developmental stage and unique needs. Designed personalized curricula based on a relational approach, identifying individual strengths to enhance learning outcomes.
  • Encouraged community engagement by guiding youth as early as age 12 to participate in volunteer opportunities.
  • Highly self-motivated and adaptable, thriving in fast-paced environments while maintaining a strong sense of personal responsibility.

Associate/Returns Clerk

Amazon
10.2018 - 09.2019
  • Detail-oriented and customer-focused Return Clerk with two years of experience at Amazon, specializing in processing and managing returned merchandise.
  • Evaluated customer account information to assess issues and determine effective solutions while ensuring compliance with company policies.
  • Maintained extensive product and service knowledge to assist both customers and coworkers.
  • Efficiently handled return transactions, balancing customer satisfaction with company guidelines. Accurately logged returned items to facilitate inventory management and streamline restocking processes.
  • Improved department efficiency by organizing return areas and reducing processing errors through thorough documentation and product verification.

Education

Child and Youth Care Advanced Program -

Sheridan College
Brampton, Ontario
04-2025

Applied Suicide Intervention Skills Training ASIS
Brampton, Ontario
11-2024

Crisis Prevention Institute (CPI)
04.2024

Brain Story Certification -

Brain Academy
Online
01-2024

Autism Partnership Foundation
Online
10-2023

CPI Training
11-2016

Skills

  • Trauma-informed care and crisis intervention
  • Conflict resolution and de-escalation strategies
  • Mental health and addiction support
  • Relational-based approach to care
  • Behavior management and positive reinforcement
  • Coaching and mentoring
  • Conducting in-the-moment interventions
  • Assisting with case management and client advocacy
  • Coordinating and training new staff/practicum students
  • Collaborating with multidisciplinary teams
  • Supporting peers in high-pressure situations

Other skills

Valid Driver’s License (8 years) & Reliable Vehicle – Able to travel for work-related duties, client support, and program facilitation, if needed

Related Experience

  • Tutoring, Special Needs Assistance and Accommodations, Worked on tutoring, special needs assistance and accommodations, and therapies., Used intervention strategies to help a child reach their full potential., Promoted a therapeutic environment with inclusive and recreational opportunities., Provided neurodevelopmental therapies., 09/01/16 - 09/01/21
  • Children's Ministry Teacher/Sunday School, New Arising / Nuevo Amanecer Community Center, Promoted fun, safe and inclusive environment by monitoring the activities to identify and address behavioral issues and solve them using a strength-based approach., Kept facilities organized, clean and well-maintained to best meet program needs by providing a warm and welcoming environment to the children and youth., Adjusted activity plans to better engage the different ages, abilities or interest levels, and taught Bible classes., Actively engaged with the children and youth by being involved in games, crafts and high-energy activities., 07/01/10 - 06/01/22
  • Associate/Returns Clerk, Amazon, Evaluated customer account information to assess current issues and determine potential solutions., Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers., Prepared, completed and processed customer account forms and database changes., 10/01/18 - 09/01/19
  • Airport Screener, El Dorado International Airport, Demonstrated flexibility and ability to adapt, think quickly, and remain calm., Provided excellent customer service, remaining professional, calm, and polite even under stressful circumstances., Communicated proficiently in Spanish and English., Paid attention to details that could compromise the safety of workers and passengers., 07/01/04 - 02/01/08

Training

Airport Security/ Screening Official and Security Training, International Airport El Dorado, Bogotá - Colombia, 02/01/03 - 07/01/08

Education And Training

Child and Youth Care Advanced Program (Accredited), Sheridan College, Brampton, Ontario, 09/01/19, CSRV15892, Anti-Oppression and Equity in Child and Youth Care Relational Practice, CSRV 17721, Child and Youth Mental Health Issues, CSRV 10004, Child and Youth Development, RBT- Registered Behavior Technician, 09/29/23 - 10/13/23, Nonviolent Crisis Intervention Certificate, 11/16/23, Mental Health Training Certificate, 07/17/23, Human Sex Trafficking: An Overview, 03/01/24, Brain Story Certification, 04/01/24, Vianney Academy of Learning, 09/01/23 - 04/01/24

Languages

Innovative Field Placement Award Fall 2023

Awarded the Innovative Field Placement Award – Fall 2023 for outstanding contributions during a field placement at Vianney Academy. Recognized for implementing creative and effective strategies to support children's learning and development, fostering an inclusive and engaging educational environment. Demonstrated strong leadership and passion for empowering kids and youth, making a meaningful impact within the organization.

Timeline

Child and Youth Care Practitioner

Elizabeth Fry Society – Bonnie McPhee House
09.2024 - Current

Child and Youth Care Practitioner (Practicum)

Vianney Academy of Learning
09.2023 - 04.2024

Co-Founder & Operations Manager

J & G Transportation Solutions
01.2020 - Current

Associate/Returns Clerk

Amazon
10.2018 - 09.2019

Children's Ministry Teacher/Sunday School

New Arising / Nuevo Amanecer Community Center
07.2010 - 06.2022

Home Daycare/homeschooling Provider

Independent Provider
09.2007 - 09.2021

Child and Youth Care Advanced Program -

Sheridan College

Applied Suicide Intervention Skills Training ASIS

Crisis Prevention Institute (CPI)

Brain Story Certification -

Brain Academy

Autism Partnership Foundation

CPI Training
Juliet Amortegui