Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Julieta Caroline Almeida Gontijo

Toronto,Canada

Summary

5 + years of experience in customer service, Reliable and goal-oriented professional, Performing Under Pressure, Positive Attitude, Flexibility: Adaptable to changing priorities and willing to take on additional responsibilities, Extremely resilient, quick learner and ready to hit the ground running, Highlights include my exceptional attention to detail, interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cleaner

PCI Pro Services
09.2023 - 03.2024
  • Responsible for cleaning and maintaining offices
  • Demonstrating attention to detail while performing cleaning tasks
  • Collaborating with team members to ensure efficient completion of tasks and adherence to established deadline
  • Strict adherence to workplace health and safety procedures, contributing to a safe working environment for all involved
  • Deep cleaning after construction – Specialization in Post-Construction Cleaning
  • Specific Waste Removal
  • Use of Specialized Equipment
  • Attention to detail
  • Adherence to Occupational Safety
  • Effective Communication
  • Schedule Flexibility
  • Mission to Provide Safe and Pleasant Environments.

City Hall

Senador Canedo
01.2021 - 09.2023
  • Excellence in Customer Service: Provide exceptional service to citizens
  • Dissemination of information
  • Engage with the public through various communication channels, including in person, telephone, email and online platforms
  • Administrative support
  • Collaboration with Departments.

Nelson Paschoalotto

Nelson Paschoalotto Advogados Associados
03.2006
  • Answering incoming calls from prospective customers
  • Costumer Service.

Education

Diploma in Business -

Georgian College At Ilac
05.2025

Diploma in Pedagogy -

Faculdade Ibra de Brasília- FABRAS
01.2021

Skills

  • Adaptable
  • Empathetic
  • Excellent attention to detail
  • Strong client relations
  • Proactive approach
  • Discipline
  • Strong Interpersonal and communication skills
  • Team Work
  • Stress tolerance
  • MS Office
  • Excellent Knowledge of Protuguese

Certification

Smart Serve, 2024

REFERENCES

  • Cyro Guardiola +1 (437) 566-3210
  • Agnes Teixeira +1 (647) 973-7121


Timeline

Cleaner

PCI Pro Services
09.2023 - 03.2024

City Hall

Senador Canedo
01.2021 - 09.2023

Nelson Paschoalotto

Nelson Paschoalotto Advogados Associados
03.2006

Diploma in Business -

Georgian College At Ilac

Diploma in Pedagogy -

Faculdade Ibra de Brasília- FABRAS

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Julieta Caroline Almeida Gontijo