Julieta Heredia
Bakersfield
Summary
Business Administration student with hands-on experience in customer service and team collaboration. Engaged in volunteer translation, enhancing communication and ensuring quality interactions at events. Eager to apply time management and problem-solving skills in a professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Happy Dragon Restaurant
Bakersfield, CA
11.2024 - Current
- Assisted in training new cashiers on procedures and best practices.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Processed customer transactions efficiently using POS system.
- Prepared daily cash reports, ensuring accuracy and accountability in financial handling.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
Cake Decorator
The ROC Cafe & Bakery
Bakersfield, CA
08.2024 - 05.2025
- Designed intricate cake decorations using buttercream and fondant techniques.
- Managed inventory of baking supplies, ensuring timely restocking of essential materials.
- Streamlined decoration workflow, reducing preparation time while maintaining high-quality standards.
- Assisted in catering large events, coordinating decoration efforts for multiple orders simultaneously.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
Volunteer Translator
Bakersfield, CA
08.2023 - 06.2024
- Researched cultural etiquette and specific use of slang words.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Ensured high-quality translations
- Enhanced customer support by translating help guides and online support resources.
Education
Associate of Science - Business Administration
Bakersfield College
Bakersfield, CA05.2027
High School Diploma -
Foothill High School
Bakersfield, CA05.2025
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
Certification
- State Seal of Biliteracy (2025) (Spanish/ English
Languages
English
Native or Bilingual
Timeline
Cashier
Happy Dragon Restaurant
11.2024 - Current
Cake Decorator
The ROC Cafe & Bakery
08.2024 - 05.2025
Volunteer Translator
08.2023 - 06.2024
Associate of Science - Business Administration
Bakersfield College
High School Diploma -
Foothill High School